Add expected salary to your profile for insights
is removed for clarity.
KIT is partnering with a global AI innovator in the retail sector, trusted by the world’s leading retailers to improve efficiency, reduce loss, and enhance customer experience.
This is an exclusive opportunity to step into a senior regional leadership role with global executive visibility. As Senior Operations Manager (APAC), you’ll be at the forefront of large-scale transformation - leading regional operations, overseeing enterprise implementations, and collaborating across multiple timezones to deliver cutting-edge AI programs. This role combines scale, influence, and career progression on the world stage.
Key Responsibilities
* Lead and grow the APAC operations team, setting strategy, KPIs, and ensuring world-class delivery.
* Act as a senior technical authority (Linux, Docker/Podman, networking, Ansible).
* Collaborate with global teams across sales, product and engineering.
* Build and maintain strong executive level client partnerships across the region.
* Work with major retail clients across Melbourne and Sydney to deliver complex implementations.
* Leverage your technical foundations to engage credibly with enterprise clients while leading regional teams and strategic initiatives.
* Lead and manage a remote operations team across the APAC region.
* Represent the organisation at client meetings, kick-offs, and strategic reviews (with travel up to 30%).
About You
* Strong commercial experience in technical program management, solutions engineering or project leadership.
* Proven ability to lead regional teams in a global matrixed organisation.
* A background in technical delivery (Linux, containers, networking, automation) with the ability to now operate at leadership and client facing executive level.
* Strong project management skills with tools such as Jira, Microsoft 365 and Teamwork.
* Excellent communicator with the ability to engage and influence senior stakeholders.
* Highly organised, adaptable and proactive in solving complex challenges.
* PMP/PRINCE2 certification or relevant degree (preferred).
What’s on Offer
* Excellent salary package plus bonus.
* A prestigious leadership role with global visibility.
* The chance to shape the adoption of AI driven innovation in retail.
* Exciting mix of strategic leadership and hands on technical impact.
* Domestic and international travel opportunities.
* Work across global timezones with senior stakeholders.
* Career progression globally in a company that truly values and invests in its people.
If you’re a motivated leader who thrives on technical excellence, global collaboration, and delivering real-world impact, we’d love to hear from you.
#J-18808-Ljbffr