IT Contracts Consultant | Support & Infrastructure Focus | Matching People to Projects & Businesses to Talent
We’re looking for IT Support Engineers to join our team in Vienna, Austria, on a contract basis.
About the Role
We’re looking for an IT Site Support Coordinator to act as the on-site representative for global Tech Foundation services in Vienna. You’ll play a key role in maintaining smooth local IT operations, coordinating with third-party providers, and ensuring strong alignment with central IT teams.
This role combines hands‑on IT coordination, user guidance, and stakeholder communication, helping to deliver a seamless on‑site experience for all employees.
What You’ll Do
* Provide on‑site support for printing, meeting rooms, and AV setups.
* Collaborate with global Tech Foundation teams to resolve issues.
* Support townhall streaming setups, hardware refreshes, and logistics.
* Offer basic end‑user laptop support and ensure service SLAs are met.
* Guide users through global processes for mobile devices, laptops, and IT services.
* Escalate unresolved issues and monitor user satisfaction.
* Identify opportunities to streamline local processes and improve efficiency.
What We’re Looking For
* Strong understanding of IT infrastructure and Tech Foundation services.
* Previous experience supporting or coordinating global IT teams.
* Excellent communication and problem‑solving skills.
* Proactive, customer‑focused mindset with strong attention to detail.
* Fluent in German and English (both written and spoken).
If you’re an experienced IT Support Engineer looking for your next opportunity in Austria, we’d love to hear from you!
👉 Apply now or send your CV directly to msaid@pg-rec.com.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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