Segment Lead, Product Management – Tolling (all genders)
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family‑owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.
Summary
As segment manager of this key line of business you will be the focal point for driving solution success through internal and external stakeholders on strategy, roadmap, markets and product offer. This is a senior leadership position and requires executive‑and board level engagement. A summary of the functions of this role are as follows:
* Lead segment strategy and execution: The role involves owning the segment’s strategy and business plan, aligning with sales, delivery, and development teams to execute effectively while focusing on customer‑centric solution evolution and financial objectives such as margin and revenue growth.
* Drive market presence and stakeholder engagement: Responsibilities include marketing collaboration for global branding campaigns, conducting presentations and training at various organizational levels, supporting customers in defining their strategies, and preparing shareholder reports for the executive board.
* Qualifications and leadership qualities: Candidates should have 5‑10+ years in tolling solution leadership, strong collaborative and communication skills, experience managing mature product suites, and a technical undergraduate degree with an MBA preferred. The role requires working in a matrix organization with a hands‑on approach and the ability to influence senior and board level management.
Responsibilities
* Own the segment strategy and business planning; drive strategy execution in conjunction with regions, and build consensus with sales, pre‑sales, delivery, and operations, and work with the multiple development teams to execute effectively.
* Put our customers front and centre in the solution evolution and its success.
* Oversee the segment budget against objectives (margin, revenue, growth).
* Translate market needs to solution and product requirements and delivery milestones in close alignment with the product managers and product owners (development leads).
* As this is a mature segment, focus on margin growth through improving quality of product, cost of ownership / delivery optimisation and packaged solutions, and expanding segment revenue through partnerships, licensing (build vs buy) options, expansion of segment (i.e. cloud / SaaS offerings).
* Work with Marketing to develop branding, marketing and thought leadership campaigns around the globe, in conjunction with regional sales, pre‑sales and delivery teams.
* Conduct sales and marketing presentations and training on mid, senior, and executive level, including trade shows (for instance ITS World Congress, IBTTA, etc.).
* Helping customers with defining their strategy and business needs.
* Create quarterly shareholder reports for the executive board.
* Ensure compliance with relevant standards and work with the standardisation team.
* Facilitate success in nationwide tender/RFP processes through solution availability, documentation readiness, integration and standardised cost calculation.
* Ensure and establish regular feedback loops to product development teams by operational and productive data.
* Work in an agile environment with multiple teams and external entities, where the general motto is “hands‑on or hands‑off”.
Skills & Experience
* 10+ years of experience leading strategy, solution development, and go‑to‑market for Tolling solutions. Delivering solutions in a Project‑centric company helpful.
* Strong team player, collaborative personality, global mindset, hands‑on engagement.
* Experience defining the vision and strategy for a solution and a proven track record of bringing solutions to market.
* Excellent communication across seniority levels and with people of different educational and cultural backgrounds.
* Excellent organisation skills – managing internal and external requests in a fast‑paced environment.
* Proven product management leading and growing a suite of products in a mature segment, leading from legacy to innovation.
* A jack‑of‑all‑trades with a get‑things‑done attitude – whether this be working on requirements, discussing business cases, strategy discussions with the board or technical discussions with the teams.
* Comfortable working in a matrix organisation; this is a senior leadership role that accomplishes objectives through influencing and example.
* BA/BS (technical undergraduate degree) + MBA strongly preferred.
Our Offer
* A unique corporate culture rooted in family tradition since 1892, fostering personal growth, satisfaction, and achievement.
* Global market leadership in large‑scale tolling and traffic management systems, with strong investment in green and sustainable technologies.
* Be part of a forward‑thinking team that values innovation and continuous improvement.
* Grow your skills in an inclusive, supportive, and collaborative atmosphere.
* A hands‑on onboarding with an experienced team to get familiar with the business and domain‑related processes.
* Social benefits of a modern company, e.g. Homeoffice, mobile devices, flexible working hours, etc.
* A market compliant gross salary of EUR 85 000 p.a. based on a full‑time employment, which can be adapted according to your qualifications and your job experience.
* Start date: as soon as possible, full‑time position.
* Location: Vienna, Spain, Western Europe.
Seniority level
Director
Employment type
Full‑time
Job function
Product Management and Marketing
Kapsch is proud to be an equal opportunity employer. We attach great importance to a balance in the diversity of our employees. Therefore we welcome all applications without regard to gender, age, religious beliefs/ideology, sexual orientation, ethnicity or national origin.
Your contact person for this position: Tatiana Rezan‑Sirotinskis – Talent Attraction Partner Austria, T:+43 50 811 1906
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