Position: Front Office | Hotel Receptionist
We are seeking a friendly and dedicated team player for the reception at the **** Hotel & Garni Das Köhle in Serfaus. Whether you're starting your career, returning to the industry, or an experienced professional, you'll find a welcoming environment here, with opportunities for accommodation in our newly built "Köhles Team Aparts" staff housing.
Position Details:
* Full-time or part-time (20-40 hours), seasonal or annual position, flexible to mutual agreement.
* Work in a small, proven team of 4 employees.
* Benefits include accommodation, meals, Wi-Fi, training, and bonuses.
* Workplace: Modern hotel with 39 rooms, an à la carte restaurant, and the Chef's Table by Lukas Neier, awarded 3 toques.
* Guests: Predominantly regular guests from Germany, Benelux, and Switzerland.
* Work environment: Warm, supportive, flat hierarchies, and a collaborative team.
Key Responsibilities:
* Serve as the first point of contact for guests.
* Manage check-in/check-out, invoices, morning mail, and half-board menus.
* Act as the brain and heart of the hotel, coordinating with other departments.
* Assist in duty roster creation after team consultation.
* Reception hours: Sunday to Thursday 08:00-18:00, Friday and Saturday 07:00-19:00; shifts and weekend work optional.
* Focus days: Friday to Sunday, with flexibility on other days.
What We Offer:
* Free accommodation in staff apartments if needed.
* Free meals in the hotel kitchen, including holidays.
* Performance-based, punctual pay according to collective agreement, including vacation and public holidays.
* Regular hours and days off.
* Free Wi-Fi and laundry facilities in staff housing.
* Team clothing for work and leisure.
* Challenging and varied work in a motivated team.
* Personal and professional development opportunities.
* Bonus system for long-standing employees.
* Flexible working hours depending on workload and season.
* Unique hotel concept with full restaurant operations.
* Friendly atmosphere with many regular guests.
* Discounts on ski and hiking passes for Serfaus-Fiss-Ladis.
* Surroundings at over 3,000 meters with outdoor and indoor activities.
Candidate Requirements:
* Honesty, genuine interest, loyalty, and reliability.
* Organizational talent, creativity, and team orientation.
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