Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
About Us
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Role Overview
* Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions.
* Act as hands-on engineering lead- shipping code, building integrations, and setting high quality standards
* Build and lead a high-performing technical team across engineering, integration, and pre-sales.
* Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy.
* Gather customer feedback, localize the product, and represent regional needs to the global Product team.
* Serve as the local technical point of contact, building partnerships and handling escalations.
Requirements
* 7–8+ years of hands-on software engineering experience.
* Proven experience in pre-sales, solution architecture, or technical implementation.
* Customer-facing background in roles such as Field CTO, Solutions Architect, or Deployed Engineer.
* Demonstrated leadership experience (Director, VP, or Founder roles preferred).
* Strong communication skills in English (written and spoken).
* Ability to operate independently in a zero-to-one environment and build a team from scratch.
* Bonus: Experience at fast-paced startup environments.
Why Wonderful?
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