Customer Service Representative
Job Summary
We are seeking a highly skilled and customer-focused individual to join our team as a German-speaking Customer Service Advisor. This role is designed for individuals who are passionate about delivering exceptional support and resolving technical issues with professionalism and dedication.
Main Responsibilities
* Act as the primary point of contact for customers, providing timely and effective solutions to network and technical issues.
* Utilize strong communication skills to interact with customers through various channels, including phone, email, and chat.
Requirements
* Proficient in German language (both spoken and written) and very good command of English.
* Exceptional communication skills, with ability to articulate complex information in a clear and concise manner.
* Strong problem-solving mentality, with a sense of ownership and responsibility.
* Technical knowledge and willingness to learn, with adaptability to new technologies and systems.
* Positive attitude, with excellent teamwork and interpersonal skills.
Benefits
* Full relocation support, covering all costs from departure until settling in Greece.
* Competitive salary package, plus additional incentives and bonuses.
* Health benefits and numerous discounts.
* Fully paid training provided by certified trainers.
* Career paths within a large organization, offering opportunities for growth and advancement.
* Special events, community initiatives, and social responsibility programs.
* Free online Greek courses, enabling employees to enhance their language skills.
* A state-of-the-art work environment, with relaxing breakout areas and collaborative spaces.
* The opportunity to work for a Great Place to Work certified company, renowned for its commitment to employee satisfaction and well-being.