As a key figure in our customer service team, you will be responsible for delivering exceptional support to clients through various channels. Your role will involve resolving network and technical issues, ensuring seamless communication with customers and fostering a positive experience.
Job Description
We are seeking a skilled German-speaking customer service professional to join our dynamic team. The ideal candidate will possess strong communication skills, a problem-solving mentality, and the ability to work independently in a fast-paced environment.
* Serve as the primary point of contact for customers, providing expert guidance on network and technical issues.
* Utilize excellent communication skills to resolve customer inquiries via phone, email, or chat.
Required Skills and Qualifications
To succeed in this role, you will need:
* Proficiency in German language (both spoken and written).
* Excellent command of English language (both spoken and written).
* Strong communication and interpersonal skills.
* Problem-solving mentality and a strong sense of ownership.
* Tech-savviness and willingness to learn.
* Positive attitude and team-oriented approach.
Benefits
We offer a comprehensive benefits package, including:
1. Full relocation support.
2. Competitive salary package.
3.