Closing Date
Job Title: Network Voice Field Engineer
Location: Durrington, hybrid working
Contract Type: Permanent
Hours: 37
At Southern Water, we're committed to delivering clean, safe water and protecting the environment for millions of customers. As a Network Voice Field Engineer, you'll be at the heart of this mission keeping our critical infrastructure connected and secure. This is your chance to work on diverse sites, tackle complex technical challenges, and play a vital role in safeguarding essential services for communities across the South East.
About the role
As a Network Voice Field Engineer, you'll play a key role in maintaining and supporting Southern Water's data and voice network across a diverse range of sites, including water treatment plants, pumping stations, aquifers, and reservoirs. You'll work within the Network Operations team, providing hands-on technical support and ensuring reliable connectivity for critical infrastructure.
What you will be responsible for:
Troubleshooting connectivity issues across ADSL, Satellite, GSM, and LTE technologies.
* Liaise with third-party contractors and ensure compliance with Southern Water's health and safety procedures.
* Provide technical and remote support for fault identification, diagnostics, and resolution.
* Install and commission network routers and switches at Southern Water sites and monitoring stations.
* Perform routine maintenance and operations on site equipment in line with company guidelines.
* Maintain accurate site communications documentation and ensure data is accessible to relevant teams.
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What you'll bring to the role:
Essential
* Solid networking experience with IP, data, and transmission technologies.
* Ability to troubleshoot both analogue and IP systems using a structured, logical approach.
* Health and safety awareness and general IT hardware knowledge.
* Full UK driving licence.
Desirable
* Experience in field operations within mobile or telecommunications networks.
* Familiarity with voice technology and remote triage processes.
About SW
Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation
We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities, please apply—even if your experience doesn't perfectly match every requirement. We'll support your growth and development.
If this role isn't quite what you're looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself Introduce Yourself)
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
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