At more than 100 award‑winning properties worldwide, The Ritz‑Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek the best hospitality professionals worldwide.
As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.
Night Auditor / Night Supervisor (Reception)
As a Night Auditor / Supervisor, you play a vital role in ensuring the smooth and efficient operation of the hotel during the overnight hours. You will combine exceptional guest service with precision in financial and administrative tasks, maintaining the highest standards of accuracy and hospitality throughout the night.
Key Responsibilities
* Provide a warm and professional welcome to late‑arriving guests and ensure a seamless check‑in and check‑out experience during night hours
* Handle guest requests and concerns promptly and efficiently, maintaining the highest level of service excellence
* Perform nightly accounting tasks, including balancing daily revenue, verifying transactions, and preparing financial reports
* Ensure all systems are accurately updated and support the front office in administrative duties
* Coordinate with other departments to ensure smooth overnight operations and readiness for the following day
* Maintain security and safety standards throughout the night shift
Your Qualifications
* Professional experience in the upscale hotel industry, preferably in Front Office or Night Audit
* Strong sense of responsibility, reliability, and the ability to work independently during night shifts
* High level of accuracy and attention to detail, especially in financial tasks
* Professional communication skills and well‑groomed appearance
* Resilience, flexibility, and a team‑oriented mindset
* Quality awareness and commitment to excellence
* Excellent knowledge of German and English, both spoken and written; additional languages are an advantage
* Experience with OPERA and MS Office is advantageous
Our Benefits
* Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
* Work in a 5‑star environment: Enjoy working in a modern and luxurious workplace, equipped with high‑quality amenities
* Excellent career opportunities worldwide: Benefit from great career prospects in 5‑star hotels around the world
* Regular training & development opportunities: Take advantage of our ongoing training and in‑depth development opportunities for professional and personal growth
* Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
* Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
* Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance
The statutory gross minimum remuneration for this position, based on full‑time employment, is € 2.263,00 per month plus night allowances. A higher salary may be offered, depending on your qualifications and experience.
Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two‑day onboarding from the very beginning.
Have we sparked your interest? Then apply today via email: bewerbung.vienna@ritzcarlton.com
Please be advised that a valid working permission for Austria is required for this position.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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