Take end-to-end responsibility for SOC in multiple countries
Vienna-based role with international scope!
About Our Client
Our client is a direct IT subsidiary of a major international insurance group, responsible for IT services across the entire group, with headquarters in Vienna and entities in multiple Central and Eastern European (CEE) countries. This role is based in Vienna, and candidates must live in or near Vienna, or be willing to relocate. A hybrid working model is offered; fully remote work is not possible.
Job Description
Drive the strategic planning and continuous development of SOC and SIEM service offerings in line with security requirements and compliance standards
Own the full lifecycle of SOC/SIEM services, including design, implementation, operations, and continuous optimization
Lead technical initiatives and projects to enhance SOC and SIEM platforms, processes, and tooling
Identify and evaluate emerging technologies and industry trends to improve service efficiency and address evolving business and regulatory needs
Define, monitor, and ensure compliance with Service Level Agreements (SLAs)
Collaborate closely with internal competence centers and stakeholders across multiple CEE entities
Act as a primary point of contact for internal customers regarding service status, security events, and improvements
Prepare and present reports on service performance, KPIs, and security incidents
Coordinate cross-functional international teams and external partners
Act as Service Owner for the email server environment
Support the development and scaling of delivery capabilities in Romania
Manage services for more than 50 internal client entities
Travel Requirements: Up to 25% travel, mainly within Central and Eastern Europe. Travel primarily to Austria, Poland, Romania, and Hungary
The Successful Applicant
University degree in Computer Science, Business Informatics, IT Security, or a comparable discipline
Strong knowledge of SOC and SIEM systems and technologies; multi-tenant experience is an advantage
Solid understanding of IT security, cyber defense, and security standards (e.g., ISO 27001)
5-10 years of experience in IT or security project leadership within complex environments
Experience in technical coordination and stakeholder management
Excellent communication and presentation skills in international contexts
Strong analytical and problem-solving skills, with the ability to work under pressure
Fluent English; German skills are a plus
What's on Offer
Hybrid working model with flexibility (Vienna-based role)
Competitive compensation and employee discount programs
Continuous training and professional development opportunities
Health, sports, and well-being benefits
Family-friendly policies and support programs
Company events and corporate volunteering initiatives
Modern office environment in a central Vienna location
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