Overview
We are a specialty vaccine company that develops, manufactures, and commercializes prophylactic vaccines for infectious diseases addressing unmet medical needs. We take a highly specialized and targeted approach, applying our deep expertise across multiple vaccine modalities, focused on providing either first-, best-, or only-in-class vaccine solutions.
Responsibilities
* We are currently looking for an experienced Medical Information Manager (m/f/d) to join our Global Medical Affaire team.
* Represent Valneva's medical/scientific voice of expertise for assigned products and relevant therapeutic areas, including those of development products. Ensure medico-scientific integrity and regulatory compliance of activities with relevant guidelines and regulations.
* Serve as a medical consultant between Valneva and its customers regarding medical information, technical complaints, and pharmacovigilance activities, ensuring scientific integrity and regulatory compliance.
* Represent Valneva's medical and scientific expertise for assigned products and relevant therapeutic areas, including development-stage products.
* Manage global customer service inquiries: triage and handle medical queries, drug safety topics, and quality complaints in line with applicable SOPs.
* Provide, document, and track medical/scientific information related to assigned and development products, ensuring accurate scientific communication.
* Collaborate with internal departments and external partners (e.g. distribution partners, PV/MI service providers) involved in medical information, pharmacovigilance, and quality assurance.
* Support the implementation of AI-driven digitalization of Medical Information Service.
* Support with the creation of FAQ documents and training materials.
* Deliver product training sessions for external partners and internal teams.
* Prepare quarterly medical information reports and statistics, incorporating data from both internal sources and external collaborators.
* Conduct literature reviews and screen travel sites for relevant medical information articles (as backup).
* Act as back-up for Head of Global Medical Information.
Requirements
* University degree in Immunology, Pharmacy, or Life Sciences with relevant professional experience.
* At least 3 years of experience in pharmacovigilance and/or medical information.
* Solid understanding of GCP, GVP, and applicable regulatory frameworks.
* Excellent verbal and written communication skills in German & English (further languages as a plus).
* High level of commitment, reliability, and attention to detail.
* Results-driven mindset with a strong sense of urgency.
* Ability to work independently and a strong willingness to learn and grow.
* Confident in representing Valneva and sharing expert knowledge on assigned products and therapeutic areas.
* Strong problem-solving skills, analytical thinking, and a solution-oriented approach.
* Adaptable and flexible in a fast-paced, dynamic, and internationally connected environment.
* Open-minded, proactive, and collaborative team player.
Benefits
* Work Life Balance: Flexitime & Compensation days.
* Financial perks: Performance-related bonus & Lunch vouchers.
* Lifelong learning: Unlimited access to LinkedIn Learning & German/English courses for free.
* Health & Wellbeing: Free access to sports and fitness activities via myClubs & Office Massages.
Join us and shape the future of biotechnology!
Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 52.000 gross per year based on full-time employment. However our salaries are market oriented and in line with your qualifications and experience.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Customer Service
Industries
* Non-profit Organizations and Primary and Secondary Education
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