Overview
We are a family-run hospitality group in the Tux Valley, operating three properties: the modern ELSA Spa Apartments Tux, the traditional apartment house Tuxie Haus, and the B&B Christina Pension.
We’re looking for a Central Reception Manager to coordinate reservations and guest communication across all three.
What you’ll do
* Reception & Reservations: Guest communication, handling inquiries, and managing reservations for all houses.
* Systems & Admin: Work daily with email, Booking.com, Feratel, Julia (PMS/OTA tools).
* Advanced work with PMS & OTAs: configuring seasons, promotions/special offers, dynamic pricing/rate plans, and length-of-stay (min/max) rules.
* Inventory & Ordering: Keep simple stock and order records up to date.
* Housekeeping Coordination: Schedule and coordinate cleaning & housekeeping; quality checks.
* Pitch in where needed: Able to help with ad-hoc tasks associated with everyday maintenance if required, such as basic cleaning, bar, and breakfast service.
What we’re looking for
* German at a high level (C1) and English at least intermediate (B2+); other languages are a plus, but not a requirement
* Proven experience in a similar hospitality role (spa/wellness environments a bonus)
* Confident PC skills; email and hotel/OTA systems
* Friendly, reliable, hands-on, and service-oriented
* Availability to work 6 days/week, 8-hour shifts
* Ideally, a category B driving licence (not a requirement)
What we offer
* Salary: Starting at €1,900 net/month, with higher pay commensurate with experience, skills, and contract duration.
* Free staff accommodation (shared double room)
* Basic meals included
* Start: ASAP, by October at the latest
* Contract: Minimum through May 2026 (seasonal minimum), with a clear intention for long-term collaboration
How to apply
Please send your CV and a short introduction to email info@elsa.tirol.
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