Job Overview
ENPULSION is looking for a Senior Customer Quality Engineer (m/f/x). This role is responsible to lead and manage customer quality topics throughout the product development life-cycle of our electric propulsion systems. The role will be the key interface between our customers and internal teams, ensuring timely resolution of non-conformances and alignment with technical and quality standards. This includes driving continuous improvement by incorporating customer feedback and supporting product assurance at every development milestone.
Key responsibilities:
* Serve as the primary point of contact for customer communication related to product quality.
* Identify and manage quality-related risks throughout the development process.
* Monitor and control product requirements to ensure alignment with customer and internal standards.
* Support and coordinate test campaigns during product development phases.
* Investigate, manage, and resolve customer-reported non-conformances (NCs) related to product quality.
* Apply established quality tools and methodologies (8D, 5Why, Pareto, etc.) to support effective problem-solving.
* Review and approve quality-related documentation and ensure completeness and accuracy.
* Design, implement, and monitor quality training programs to strengthen awareness among customer-facing teams.
* Lead cross-functional teams to drive product and process improvements based on customer feedback.
* Ensure adherence to internal and external quality standards throughout the development lifecycle.
* Conduct independent quality audits during product development phases.
* Manage and maintain all quality-relevant documentation in line with internal procedures.
* Prepare and deliver clear and well-structured technical documentation.
* Ensure structured feedback from customers is captured and integrated into continuous improvement processes.
Type of contract: Full time position with 38.5 hours/week
Salary: The minimum base salary for this position starts at EUR 3.575,39 gross per month, with a planned significant overpayment of 4000-4500 depending on your professional experience and qualifications.
Your profile
* 5+ years of professional experience in Aerospace or related industry with an appropriate technical or scientific education (FH/University or HTL – preferably master’s in engineering, Physics or Mechanical Engineering).
* 2+ years of hands-on experience in product quality roles.
* Proven experience applying quality management tools (FMEA, 8D, 5Why, Ishikawa,..)
* Familiarity with electric propulsion systems for satellite applications is a strong advantage.
* Experience working with ECSS quality standards is preferred.
* Solid understanding of basic electronics design and functionality.
* Strong communication skills in written and spoken English.
* Willingness and ability to share ideas, offer critical feedback, and contribute to team discussions.
* Independent, proactive, well-organized, and self-motivated working style.
* Enthusiasm for contributing to a fast-paced, growing space technology company.
Why us?
At ENPULSION, you’ll join a young, international team united by a deep passion for space technology and innovation. We foster a friendly, open-minded work environment that encourages new ideas and rewards initiative. Our culture is fast-paced and growth-oriented — a place where your work will have a real impact, and where you can truly leave your mark.
Our benefits include:
* 25 days of paid vacation, plus additional compulsory paid days off
* Choice between a KlimaTicket (Metropol region), a discounted parking space or cantina vouchers for on-site dining
* Role-dependent FlexTime and home office options
* Monthly team lunches and regular team-building events
* Learning & development budget to support your continued growth
* Office located at VIE Airport City with access to:
o FitFabrik Fitness Center
o Airport Health Center
o Shops, restaurants, and Crew Shop discounts
o VIE Community App for news and deals
About us
Meet ENPULSION - a Space Tech company based in Wien-Flughafen Austria. Founded in 2016, it has quickly become a dominant player in the Space Industry selling some of the most advanced propulsion solutions for SmallSats to a large number of worldwide satellite platform integrators. The unique, modular solution we offer brings high performance at low cost to satellite manufacturers, fostering the democratization of space and enabling the exploration and exploitation of the solar system, positioning ENPULSION at the very heart of the NewSpace Area. The teams behind this are full of talented hardworking people, plenty of whom may just be your new lunch buddy!
ENPULSION strongly believes in equal opportunities for everyone. We're encouraging applicants with diverse backgrounds to apply. All applications are processed without regard to gender, nationality, race, colour, religion, age, disability status, sexual orientation or marital status.