Overview
980 | GenAI On-Prem Solution Support Engineer
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and "all-things-digital" solutions, is looking for a GenAI On-Prem Solution Support Engineer to join its innovative team.
Responsibilities
* Maintain and support on-premise infrastructure (test machines, servers, networking equipment) used for GenAI solution deployment
* Deploy, configure, and support the GenAI-based test automation solution (including model APIs, integration pipelines, and supporting services)
* Troubleshoot and maintain Python-based scripts and solution components using LLM/GenAI
* Collaborate with remote R&D team on debugging incidents, logs analysis, and improvements
* Manage containerized environments (Docker, Kubernetes) and ensure stable deployments
* Integrate solution components into CI/CD pipelines (Azure DevOps)
* Provide first-line support for issues related to AI workflows, data pipelines, and test execution
Requirements
* Proven experience in IT support / system administration / field engineering
* Strong knowledge of Python (support, debugging, small fixes)
* Familiarity with GenAI/LLM-based solutions (deployment, configuration, monitoring)
* Hands-on experience with containerization (Docker, Kubernetes) in production/test environments
* Understanding of CI/CD processes and tools (Azure DevOps, Jenkins, GitLab CI or similar)
* Good skills in hardware maintenance (servers, networks, test benches)
* Languages: German B1-B2 for local client interaction; English B2+ for technical/business communication
Nice to have
* Work experience in engineering or R&D projects
* Knowledge of monitoring tools for ML/AI pipelines (MLflow, Prometheus, Grafana)
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* IT Services and IT Consulting
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