Overview
Product Manager, Information Development at Dynatrace. Your role focuses on self-service knowledge, specifically documentation, and driving the roadmap for documentation strategy and quality.
Responsibilities
* Drive the roadmap for self-service knowledge, specifically documentation
* Oversee continuous improvement of technical documentation, ensuring it´s clear, concise, comprehensive and accessible
* Clarify the documentation lifecycle
* Develop and oversee information and content strategies for contributors, ensuring processes allow for increased efficiency and quality
* Promote user-centric, cross-channel thinking
* Support information strategy initiatives and balance the big picture and actionable, well-defined increments
Qualifications
* 2+ years of product management experience in a B2B software product environment and 3+ years of experience aligned with technical writing
* Experience in defining and executing strategy and governance for software documentation
* You are a creative self-starter who can envision a future for enterprise software documentation above and beyond what we can do today
* Passion for devising enterprise-grade strategies and roadmaps for technical documentation
* You start with the “why” behind your strategy to motivate and inspire
* You understand docs-as-code and are itching to use new technologies (LLM, gen AI) to enhance the experience ecosystem
* By leveraging your hands-on technical expertise, you draw insightful conclusions validated by customer analytics
* You excel in engaging with both internal and external stakeholders
* You are familiar with Markdown
* You understand technical topics such as software intelligence, cloud technologies, artificial intelligence, application security, and SaaS
* You enjoy sharing knowledge with team members and learning from others
* You’re willing to push the envelope and balance experimentation with metrics
Why you will love being a Dynatracer
* A one-product software company creating real value for the largest enterprises and millions of end customers globally
* Working with the latest technologies and at the forefront of innovation in tech at scale
* A team that thinks outside the box and welcomes unconventional ideas
* An environment that fosters innovation and creative collaboration
* A globally unique career development program recognizing your potential
* A truly international mindset with Dynatracers from different countries and cultures, with English as the corporate language
* A culture shaped by diverse personalities, expertise, and backgrounds
Compensation Data
* We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
* Minimum salary for this position is €65,000 gross per year based on full-time employment; higher salaries are offered in line with qualification and experience.
Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Project Management and Information Technology
* Industries: Software Development
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