Senior ServiceNow Solution Consultant
This is a unique opportunity for experienced professionals to deliver cutting-edge ServiceNow solutions across the DACH region.
Key Responsibilities:
* Lead end-to-end solution implementation projects, ensuring seamless execution and timely delivery.
* Design, review, and ensure data quality in solution architecture, aligning business processes with ITIL best practices.
* Manage communication with external client teams during and after the sales process, fostering strong relationships and driving successful outcomes.
* Lead RFP responses and provide technology content, showcasing expertise and thought leadership.
* Audit client implementations and recommend improvements, driving continuous growth and optimization.
Requirements:
* 5+ years of experience in IT or customer support roles, with a strong understanding of technical consulting and business analysis.
* 1-3 years of experience as a technical consultant or business analyst with ServiceNow implementations, with a proven track record of success.
* Proficiency in SQL, Java, XML, and web technologies, with excellent problem-solving skills and a positive attitude.
* Experience in aligning business processes with ITIL best practices, with a focus on delivering high-quality solutions.
* Fluent in German and English; additional European languages are an asset.
* Williness to travel within Europe, with a flexible mindset and adaptability.
About the Role:
This role combines both business expertise and technical skills, playing a key part in our solution implementations. As a Senior ServiceNow Solution Consultant, you will work closely with clients to understand their needs and deliver tailored solutions that meet their requirements. With a strong focus on ITIL best practices, you will help clients optimize their business processes and improve efficiency.
What We Offer:
We offer a dynamic and challenging work environment, with opportunities for professional growth and development. Our team is passionate about delivering high-quality solutions and making a real impact on our clients' businesses. If you are a motivated and results-driven individual with a passion for ServiceNow, we encourage you to apply for this exciting opportunity.