Company Description
Host-It Immo is a company specialized on hotels and vacation rentals management across Europe.
We currently manage 300+ tourist accommodations and are growing healthily.
Role Description
We are looking for a new full-time colleague at our hotel reception in 1230 Wien. This is an on-site position.
The schedule is fixed, from Mondays to Fridays, 11am to 7:30pm.
As part of our LeGrand hotel team, you will be at the hotel reception to handle all customer enquiries across all our Viennese properties. This will include in-person communication at the reception, written communication via computer, and phone calls. This includes answering and resolving guest inquiries, and ensuring good guest experiences.
Main Responsibilities
* Welcoming guests to the LeGrand property.
* Handling communication with guests from all Vienna properties.
* Coordinating with the relevant support staff to resolve guest inquiries. E
xample: A guest has no warm water - You coordinate with our plumber and the guest.
* Ensuring the property always feels inviting and looks its best, from the entrance to every corner.
Qualifications
* You have experience in customer service. Experience in the hospitality industry is a plus.
* You are patient, empathetic, and have good interpersonal skills
* You can write, read and speak German and English fluently. Any other language is a strong advantage.
* You can legally work in Austria.
Benefits
* According to the collective agreement for Angestellte in the hotel- and guest industry in Vienna, the minimum gross monthly salary for a full-time position in this category is €2, gross, 14 times/year). This is a legal minimum and can increase based on your skills and experience.
* Good working environment with your own desk.
* Honestly, a nice team to work with :)
Interested? Send us your CV and a relevant motivation letter (please do not overuse ChatGPT) at -
We value diversity and welcome applications from all genders and backgrounds
Looking forward to hear from you
Your Host-It Immo team
Host-It Immobilien GmbH
Steudelgasse 36/21,
1100 Wien