Company Description
Host-It Immo is a company specialized on hotels and vacation rentals management across Europe.
We currently manage 300+ tourist accommodations and are growing healthily.
Role Description
We are looking for a new full-time colleague at our hotel reception in 1230 Wien. This is an on-site position.
The schedule is fixed, from Mondays to Fridays, 11am to 7:30pm.
As part of our LeGrand hotel team, you will be at the hotel reception to handle all customer enquiries across all our Viennese properties. This will include in-person communication at the reception, written communication via computer, and phone calls. This includes answering and resolving guest inquiries, and ensuring good guest experiences.
Main Responsibilities
Welcoming guests to the LeGrand property.
Handling communication with guests from all Vienna properties.
Coordinating with the relevant support staff to resolve guest inquiries. Example: A guest has no warm water - You coordinate with our plumber and the guest.
Ensuring the property always feels inviting and looks its best, from the entrance to every corner.
Qualifications
You have experience in customer service. Experience in the hospitality industry is a plus.
You are patient, empathetic, and have good interpersonal skills
You can write, read and speak German & English fluently (B2/C1 at minimum). Any other language is a strong advantage.
You can legally work in Austria.
Benefits
According to the collective agreement for Angestellte in the hotel- and guest industry in Vienna, the minimum gross monthly salary for a full-time position in this category is €2, gross, 14 times/year). This is a legal minimum and can increase based on your skills and experience.
Good working environment with your own desk.
Honestly, a nice team to work with :)
Interested? Send us your CV and a relevant motivation letter (please do not overuse ChatGPT) at -
We value diversity and welcome applications from all genders and backgrounds
Looking forward to hear from you
Your Host-It Immo team
Host-It Immobilien GmbH
Steudelgasse 36/21,
1100 Wien
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