Mitarbeiter:in Kundenservice Graz - Vollzeit/Teilzeit möglich (w/m/d)
Join us to apply for the Mitarbeiter:in Kundenservice Graz - Vollzeit/Teilzeit möglich (w/m/d) role at TieTalent.
Are you studying but need money for the next semester? Or are you looking for a job that adapts flexibly to your life? A job with prospects for the future? We have exactly what you're looking for: You work flexibly and develop important skills like communication and resilience, which are useful in life.
At the ServiceCenter, it's not just about completing tasks—it's about helping people and making a real difference. You're part of a team that solves problems and thinks ahead.
Whether by phone, email, or chat—we are available 24/7 to help the customers of Erste Bank & Sparkassen to navigate everyday life easily.
* Expertise: Handling challenges related to real-time transfers (Instant Payment). Assisting customers with questions about transactions, transfer limits, and recipient verification.
* Support with Heart: Listening, asking the right questions, and finding the best solutions—#weliveforservice.
* Leading to Solutions: No sales involved. Customers call for support in online banking or payments, and you guide them to their goal.
* Always a Listening Ear: Challenges arise, but you're not alone. Your team supports you, and together you tackle every challenge.
* Strong Mindset: Stay cool, reliable, and solution-oriented, even in stressful situations.
* Attentive Listener: Asking the right questions to understand customer needs—prepared for this role.
* Team Player: Enthusiastic about collaborating with others.
* Language Skills: German at least C1 level, able to communicate clearly and precisely in writing and speech, explaining complex topics understandably.
* Experience: Previous customer service experience, friendly, solution-focused, with a good sense of words.
* Salary: Starting at €2,250 gross per month for full-time.
* Home Office: As we are in 2025, once you can work independently, home office is available.
* Flexible Working Hours: You can influence your working hours.
* Secure Employer: Your job is with Erste Group, one of Austria's largest corporations.
* Well-being Perks: Meal subsidies, free fruit, snacks, coffee, discounts, and health offers.
* Diversity: We celebrate diversity—here, people matter. #achtungbunt
* Development Opportunities: Many of us have taken different paths here. Your journey is yours to choose, and we support you.
Location: Deutschlandsberg, Styria, Austria
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