Key Responsibilities
Access Control & System Monitoring
* Monitor, manage, and administer access control and security systems.
* Oversee daily access operations and ensure compliance with security policies.
* Support user administration tasks (creation, modification, and removal of access privileges).
Alarm Handling & Incident Response
* Monitor alarms and security events in real time.
* Assess, document, and respond to alarms following established procedures.
* Initiate next steps, elevate incidents as needed, and coordinate with on‑site teams.
* Ensure accurate logging, reporting, and documentation of all incidents and actions taken.
Communication & Coordination
* Maintain clear and professional communication with security personnel and site contacts across the EMEA region.
* Collaborate with internal teams and external partners to resolve issues quickly and effectively.
* Provide timely updates on incidents, system statuses, and escalations.
Working Hours
* Monday to Sunday according to shift schedule
* Early shift
* Late shift
Compensation
3.250,80 EUR on a full-time basis
Required Qualifications
* English language proficiency at business level (written and verbal).
* Knowledge of German is required.
* Strong computer skills, including the ability to learn and operate technical systems.
* Technical aptitude and the ability to troubleshoot and understand security technologies.
* Ability to work in shifts if required (24/7 environment, depending on company setup).
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