Who we are
bnetwork is a Specialist SaaS accommodation management company based in Barcelona, Cannes, London, Madrid, Paris, Vienna & Singapore.
We have been managing complex hotel & accommodation management services for large citywide events (congresses, exhibitions, festivals, trade fairs etc.) across Europe since 2004.
Our bespoke & proprietary software, combined with our customer centric approach & philosophy have helped position us as the leading accommodation management company for b2b events in EMEA.
We have worked for prestigious & high-volume events, from corporate events (Microsoft, Cisco, SAP), to B2B professional events (Mobile World Congress, Web summit, ISE) to large Medical Congresses & Exhibitions (CPHI, EASL)and sporting events & festivals (Roland Garros).
Your responsibilities:
* Manage relationships with hotels in pre-determined strategic destinations, whilst negotiating and contracting rooms for large events in Vienna and across EMEA with the fairest conditions available for the event organizer.
* Draw up proposals and quotes adapted to the needs of participants.
* The creation and communication of commercial proposals.
* Dealing with clients' requests (groups or individuals).
* Resolve participants' problems in conjunction with partners.
* Draw up contracts.
* Up to date deposit calculation.
* Payment chasing follow up.
* Invoicing.
What we’re looking for:
*
o Fluency in German and English (oral and written) is essential. A third language is a plus.
o Strong communication skills, both written and verbal.
o A keen interest in the hotel or travel industry, particularly in hotel reservations and group bookings (MICE sector knowledge is a plus).
o Adaptable and versatile, with a collaborative spirit and a meticulous approach to detail.
o Some experience in customer service, tourism, hospitality, or administrative roles is appreciated, but enthusiastic recent graduates are also encouraged to apply.
o Comfortable using Microsoft Office tools (Outlook, Excel, Word); other IT or booking system knowledge is a plus.
What we offer:
* Office right in the heart of Vienna.
* Flexible timetable (08:00, 09:00, 10:00) - (17:00, 18:00, 19:00).
* Remote working 1 day per week, after completing the trial period, according to the autonomy achieved.
* 25 days annual leave.
* Permanent, full-time contract.
* Salary based on the Austrian collective agreement for travel agencies
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