It support specialist cms (1st & 2nd level)

IT Support Specialist CMS (1st & 2nd Level)
Schwertberg
We are looking for an IT Support Specialist to provide first- and second-level support for our compound management system and related IT applications. We are currently working on rolling out the new compound management system to our subsidiaries in various European countries (from Belgium to Turkey), so you would get in touch with people from many different regions.

This is a varied role combining IT support, system configuration and technical tasks which offers opportunities to further develop technical and programming skills. We value teamwork, want to closely integrate you into our CMS team and offer a stable work environment with room for professional and personal growth.

Your responsibilities:

Supportive: You provide 1st & 2nd level IT support (troubleshooting, incident resolution, user support, ...)

Administrative: You configure and maintain the compound management system (users, roles, settings)

Sustainable: You support system updates and you are responsible for testing and basic documentation

Technical: You assist with simple system customizations and integrations

Collaboratie: You collaborate with internal teams and external vendors on technical issues

Our requirements:

Education or experience in IT or a related field

Basic knowledge of programming or scripting (e.g. Python, Java,PostgreSQL, DB2)

Strong problem-solving skills and a service-oriented mindset

Ability to work in German and English

Nice to have would be:

Experience with management, ERP, or facility/asset management systems

Basic knowledge of databases or system integrations

Experience in 1st & 2nd level IT support

Experience working withArtificial intelligence

Your starting salary will depend on your qualifications and experience and starts at EUR 49.000 gross per year (based on full-time employment).

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