Department: RETAIL OFFLINE
Location: IT
Store Operations Assistant
JOB PURPOSE
Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.
RESPONSIBILITIES
* Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
* Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
* Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
* Quality control on all products at all times and reporting any issues to store lead
* Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
* Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
* Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
* Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties
PERSONAL PROFILE
* Excellent organisational skills and meticulous attention to detail
* Excellent communication skills both verbal and in writing
* Intermediate computer skills in core Microsoft software
* Previous experience with SAP desirable
* Ability to work well in a team
* Ability to work in a busy team environment
Job Segment: Operations Manager, Retail Sales, QC, Operations, Retail, Quality
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