An international research institute located in Klosterneuburg is seeking an IT Support Specialist to enhance user experience and manage IT services. Responsibilities include first contact for service requests, assisting users with IT issues, and ensuring compliance with service standards. Ideal candidates should have experience in IT support, proficient communication skills, and familiarity with ITIL processes. The role offers competitive salary and various benefits including education and training opportunities. #J-18808-Ljbffr