Certified Technical Architect (CTA) ServiceNow (EU-remote)
Permanent employee, Full-time · remote (EU)
teamative helps customers digitize their business through innovative IT & SAP projects. We take full responsibility for these projects and offer customized, scalable staffing services for holistic IT sourcing, capable of scaling to any size and technology via our global, flexible team augmentation.
With over 350 consultants, software developers, and architects across 10 locations, plus an additional 350 specialized partners, we assist our clients in maximizing their digital potential. As an innovation partner, we combine the skills of a service provider with the flexibility of a staffing specialist to create scalable IT and SAP solutions, services, and sourcing models.
Our services encompass S/4 and SAP, Digital Innovation, Infrastructure, Security & Cloud, and ServiceNow.
Welcome
We are an ambitious process and consulting service provider, specializing in implementing and optimizing ServiceNow solutions across various industries. Our goal is to support companies through efficient ITSM solutions and digital transformation. To expand our team, we seek motivated and experienced employees for ServiceNow implementation roles.
Responsibilities
1. Develop and design customized ServiceNow architectures for complex business requirements.
2. Lead customer workshops to capture requirements and design strategic IT solutions.
3. Provide technical leadership in implementing ServiceNow solutions, including ITSM, ITOM, CSM, and other modules.
4. Advise and support customers in optimizing their ServiceNow instances and defining best practices.
5. Monitor and ensure the scalability, performance, and stability of the ServiceNow platform.
6. Create technical documentation and solution architectures.
7. Coach and mentor implementation teams and junior architects.
8. Integrate third-party systems into ServiceNow using REST/SOAP APIs.
Requirements
* Certified System Administrator (CSA) or Certified Application Developer (CAD) with proven ServiceNow project experience.
* In-depth knowledge of ITSM, ITOM, ITBM, and other ServiceNow modules.
* Strong understanding of ITIL and ITSM processes; ITIL certification is a plus.
* Several years of experience as a Solution or Technical Architect in ServiceNow projects.
* Experience in architecture and integration of cloud solutions and third-party systems.
* Strong skills in requirements analysis, problem-solving, and strategic planning.
* Excellent communication and presentation skills in German and English.
* Ability to work independently and responsibly as an external service provider or freelancer.
Why teamative?
* Work on attractive international and local projects.
* Internal and external training opportunities.
* Home-office options.
* Support for training in German and English.
* Friendly professional team with a simple organizational structure.
* Work-life balance focus.
* Regular team-building activities abroad and in Slovakia.
* Provision of extra-standard healthcare.
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