Head of Infrastructure & Operations
To ensure that both our motorcycles and business processes are ready to race, we are accelerating in IT Infrastructure & Operations.
As Head of Infrastructure & Operations, you hold overall responsibility for a stable, secure, and future‑proof IT operation at KTM. You lead several teams, shape IT services, operating models, and partner landscape, and act as a strategic partner for IT management and business stakeholders.
Responsibilities
* Overall responsibility for IT Infrastructure & Operations, ensuring a stable, secure, and high‑performing IT environment.
* Leadership, development, and prioritization of multiple teams with a total of approx. 25–30 employees.
* Definition, management, and continuous improvement of operating models, processes, and organizational structures within the infrastructure and operations environment.
* Responsibility for KPI and SLA management and continuous optimization of quality, cost, and performance.
* Vendor and contract management for external service providers, including governance, escalation handling, and performance monitoring.
* Budget responsibility for IT Infrastructure & Operations topics.
* Close alignment and strategic sparring with Vice Presidents, Heads of Departments, and internal customers.
* Active contribution to shaping the IT strategy and implementing company‑wide IT and security standards.
Qualifications
* Completed education with a focus on IT, IT management, business informatics, or a comparable qualification.
* Several years of professional and leadership experience in IT Infrastructure and/or Operations.
* Solid experience in managing operational IT units, service providers, and complex IT operating structures.
* Experience with KPI, SLA, and provider management, as well as budget and contract responsibility.
* Ability to make clear decisions even in complex or uncertain situations and consistently follow through.
* Strong communication and organizational skills, along with strategic thinking capabilities.
* Proactive and structured way of working, combined with strong social and intercultural competence.
* Passion for modern IT organizations, team development, and sustainable operating models.
Benefits
* The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers.
* Possibility to work partly from home office.
* Attractive social benefits and training & development opportunities.
* Performance‑related salary from € 81,500 gross per year (overpayment possible).
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