Are you a professional searching for a new challenge? As an Inside Sales Engineer you will be the office-based contact for customers and their queries.
If you are ready to expand your professional experience, we invite you to become a valued member of our team.
In This Role, Your Responsibilities Will Be:
* Maintains close relationship with Outside Sales Engineers, Product and Project Managers as well as the manufacturing sites on customer requests to provide best service to the customers in terms of technical solution, quality and on-time delivery.
* Validates customer requests in technical and commercial aspects.
* Prepares customer quotations within the agreed Delegation of Authority and on time considering discounts, prices and volume structures.
* Handles and supports on order follow-up to assure on time delivery to the customers.
* Updates the Emerson customer relationship management (CRM) tool on a regular basis with regards to submitted customer quotations and received orders.
* Ensures that purchase orders are commercially complete, validated and accurate before processing the order entry in accordance with relevant procedures.
* Processes complex quotations and orders with buyouts and/or multidivisional product mix.
* Acts as an advisor to the customer on technical solutions and benefits as well as aftersales service queries.
* Maintains and continuously develops high level of products and technologies knowledge to assure best service and support to the customers, participates in trainings where required.
* Practices and promotes the "Think Customer" culture in all aspects of the role.
* Actively participates and contributes to continuous improvements of inside sales processes to improve throughput and customer satisfaction.
* Ensures that all transactions are properly screened and recorded in accordance with the company's Trade Compliance procedures and escalates any concerns or questions to the local Gatekeeper.
* Attends customer meetings and on-site visits where required.
* Ensures activities are carried out in line with agreed departmental KPI's.
Who You Are:
Display a can-do attitude in both productive and challenging times. Effectively partner with others to get work done and communicate in various settings: one-on-one, small and large groups, and communicate diversely with different position levels. To acquire data from multiple sources when solving problems. Break down objectives into appropriate initiatives and actions. Act with a clear sense of ownership.
For This Role, You Will Need:
* Engineering Degree or similar and min. of 3 years industry experience, ideally in a similar role in the flow control industry (e.g. control valves or measurement solution in the Chemical, Power or Process industry).
* Basic Project Management experience.
* Strong communication skills.
* Be a team player willing to work with other people.
* Fluent language skills in English and German.
* Good knowledge in Microsoft Office 365.
Preferred Qualifications That Set You Apart:
* Commercial negotiation and product sourcing background desired.
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe in diverse teams, working together are key to driving growth and delivering business results.