Role SummaryThe Head of International Key Account Management (IKAM) acts as a strategic business partner for the Business Segment eCommerce and eCommerce‑producing plant stakeholders. This role is dedicated to driving Mondi's eCommerce volume and margin growth while supporting the strategic expansion of our eCommerce business.
Roles & Responsibilities
Take charge of the International Key Account strategy for eCommerce and ensure profitable growth within the defined scope. Oversee the IKAM team, focusing on hiring, territory management, competency development, and succession planning.
Develop and implement the international Key Account strategy and sales growth targets. Manage and expand relationships with existing and new International Key Accounts, fostering new business applications for the Mondi eCommerce Segment.
Drive the development of new key accounts by identifying new business opportunities, targeting increased sales volumes and margins; enhance win rates and streamline the sales cycle through a standardised stage‑gate process.
Lead negotiations in international tenders, collaborating closely with various segments and sales teams. Negotiate frame contracts and supply agreements, ensuring full implementation with a focus on meeting target volumes and margins.
Innovate by defining and driving new initiatives to utilise Mondi solutions as replacements for other packaging materials. Plan and execute Key Account product development and innovation activities in collaboration with the eCommerce and product innovation teams.
Define, plan, and execute Key Account marketing activities together with the eCommerce segment marketing team.
Your Qualifications
Minimum 5 years of successful sales and international or regional key account management experience.
Proven experience working with e‑Commerce companies in a multinational environment.
Background in packaging, particularly corrugated or flexible packaging.
Experience managing or coordinating teams.
Degree in business economics with a focus on Marketing and Sales, or comparable experience.
Fluency in English; proficiency in German or other languages is an advantage.
High mobility and willingness to travel over 50% of the time.
Our Offer
Chance to find purposeful employment and make an impact.
Part of a market leader in the packaging & paper industry.
International experience in a culturally diverse multinational organisation.
Flexible working arrangements within Europe, with the option to be based at a Mondi location.
Benefits
Learning & Development
Flexible working hours
Remote work flexibility
EEO Statement
Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.
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