Your Responsibilities Managing the overall store operations and performance Meet sales goals by training, mentoring and providing feedback to sales staff Ensure high levels of customer satisfaction through excellent service Ensure that promotions, sales and merchandising instructions are carried out to expected standards Complete store administration and ensure compliance with policies and procedures Maintain outstanding store condition and company’s visual merchandising standards Report on buying trends, customer needs, profits etc. Manage stock levels Your Profile Previous retail management experience in a similar size operation Maintain a keen interest in the fashion industry and market trends The ability to lead and motivate a team Visual Merchandising and stock management experience Excellent communication and 'people' skills Solid organizational skills A strong commitment to customer service Fluent in German and good English skills