Job Description
* Prepares technical documentation for new appliances
* Works closely with the development department and product development teams
* Coordinates the work of professional colleagues in their field of expertise
* Leads work on project tasks within their professional area and participates in other project tasks
* Carries out demanding professional analyses and applies the most advanced professional methodologies
* Provides technical support to end users – service technicians for household or electronic appliances
* Provides materials to trainers and, when necessary, conducts training for service managers and service technicians
* Performs other tasks in line with the job description, professional qualifications, and instructions from superiors
Requirements
* Completed education of at least level VI in a technical or related field
* Knowledge of economics is desirable
* Excellent knowledge of English, German is a plus
* Category B driving license
* Strong analytical abilities
* Willingness to learn and acquire new knowledge in the field of Technical Support
We Offer
* Permanent employment with a 6-month probation period
* Guaranteed mentorship and onboarding support
* Opportunity to advance to a Product Group Manager position
* Opportunity for independent work and assuming responsibility
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