* Role: Customer Support
* Languages: German + English
* Location: Lisbon, Portugal
* Work model: On-site
* Contract: 6 months
* Start date: 5 Feb 2026
* Schedule:
* Monday–Friday (including Portuguese bank holidays)
* 08:00–17:00 (Portugal time)
* Weekends off
Salary & Bonuses
* Base salary: 1100€ paid over 14 months (Portugal standard: 12 months + holiday + Christmas)
* Complexity bonus: 75€ per month for 12 months
* Performance bonus: N/A
* Welcome bonus:
* Paid monthly over the first year (1/12 each month)
* Conditional:
* Must have <6% unjustified absenteeism the previous month
* Not guaranteed salary (important — HR usually stresses this)
Retention bonus:
* None from December onwards for Search Engine & Website Solutions projects
Benefits
* Meal allowance: 7.63€ per working day
* Health insurance:
* From day 1 (you pay monthly at first)
* Free after 6 months
Documents Accepted
One of the following:
* EU ID
* Residence card
* Manifestação de Interesse
* Visa type D + NIF
Relocation (Important)
* Accommodation provided (shared, up to 12 months) only if relocating
* No flight ticket reimbursement from 1 December onwards
* (German, Nordics, Dutch): relocation supported