Overview
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description Als Key Lead (m/w/d) bist du dafür verantwortlich, dass alle Kund*innen ein qualitativ hochwertiges Einkaufserlebnis im Ladengeschäft haben. Key Leads (m/w/d) unterstützen, indem sie Verantwortung auf der Verkaufsfläche übernehmen, Ansprechpartner*in für die Verkaufsraum- und Lagermitarbeiter*innen sind und diese trainieren. Überdies stellen sie sicher, dass die Filialabläufe reibungslos funktionieren. Key Leads (m/w/d) sind Teil des Management Teams. Sie übernehmen Verantwortung für die Geschäftsleistung der Filiale, indem sie das Kund*innenerlebnis auf der Verkaufsfläche sowie das Erreichen der täglichen Umsatzziele mit dem Team sicherstellen.
What You’ll Do
* Opening and closing routine
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills Work
* Schedule Requirements
* Availability Schedule will vary weekly but should expect to work at least 20 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
Qualifications
* Education - High School Diploma/ G.E.D. equivalent preferred
* Retail Experience - At least 1 year of retail experience is preferred
* Supervisor/ Managerial Experience - No Supervisory/ Management Experience Is Required
* CEFR B2 Fluency in English & German, required
* Customer Focus
* Communication
* Interpersonal Interaction
* Fashion Trend Knowledge
* Outgoing
* Assertiveness
* Adaptability/Flexibility & Stress Tolerance
* Poise & Ambition
* Multi-Tasking
* Applied Learning
* Work Ethic
* Omni Channel Services
Was du mitbringst Aus‑/Bildung – Abitur/G.E.D.-Äquivalent bevorzugt; 1 Jahr Erfahrung im Einzelhandel erwünscht; Erfahrung in der Führungsverantwortung wird nicht vorausgesetzt; CEFR B2 Fließende Englisch- und Deutschkenntnisse erforderlich; Erfahrung im Kund*innenservice; Starke zwischenmenschliche und kommunikative Fähigkeiten; Modebewusstsein; Aufgeschlossenheit und Durchsetzungsvermögen; Anpassungsfähigkeit, Flexibilität und Stresstoleranz; Innere Antriebskraft und Ehrgeiz; Multi-Tasking Fähigkeit; Selbstständiges und problemlösungsorientiertes Denken; Erfahrung mit Omni Channel Services.
What You’ll Get
* As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
* Quarterly Sales Incentive Bonus
* Merchandise Discount
* Employee assistance program; access to free psychological and behavioral health counseling
* Flexible Schedule
* Opportunities for Career Advancement
* Opportunity to Become a Brand Affiliate
* Training and Development
* A Global Team of People Who'll Celebrate you for Being YOU
* The starting rate for this position is €14.98 per hour (i.e., the recruiting pay range for this position is €14.98 - €14.98 per hour). The starting rate and range may be modified in the future.
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer
Additional Information
* Was wir bieten
* Benefits
Stellenangebote zu dieser Position können es notwendig machen, bzw. kann es Bedingung sein, dass Bewerber*innen die gültigen Arbeitsvisum-Bedingungen erfüllen müssen. Das Unternehmen könnte dich kontaktieren, um herauszufinden, welche Unterlagen du bereitstellen müsstest. Abercrombie & Fitch Co. ist ein Arbeitgeber, der Chancengleichheit fördert.
#J-18808-Ljbffr