Location: Innsbruck
Your Role – Tech Captain for Our Flagship Product
As Tech Captain, you play a key role for our samwin Web Agent – the user interface that contact center agents work with every day.
You shape the architecture, the interaction between backend and frontend, and the details of the user experience – using C#, TypeScript, Angular and Akka.NET extensively.
Together with us, you define what a modern, AI-ready contact center looks like.
You take on a central technical role and act as the main point of contact – with the option to grow this role into a technical lead or team lead position over time.
What You’ll Work On
* Further development of our Web Agent UI as the central face of the samwin platform
* Designing and implementing new features in samwin
* Gradual integration of AI-supported features and automation into the contact center
* Technical ownership and mentoring within the dev team
What You Bring
* Strong knowledge of C# and TypeScript
* Several years of experience as a software developer, ideally with web technologies
* Knowledge of Angular or Akka.NET is a plus
* Enjoyment in taking responsibility – for code, architecture, and ideally also for a small team
* Motivation to bring your ideas and vision to life in a product that is used by customers worldwide
Why You’ll Enjoy Working With Us
* You become Tech Captain in a product area that is directly visible to customers and used intensively every day.
* You get plenty of room to shape things: architecture, tech stack, development processes – you help set the direction.
* You work in Innsbruck: mountain views in everyday life, and after work you’re quickly on a trail or, in winter, on the slopes.
* Flat hierarchies, short decision paths, and a team with a good sense of humor and a hands‑on mentality.
Sounds like your next step?
Send us your application to jobs@telecomsoftware.comor give us a call at +43 512 9390.
If you like, we’re happy to meet for an informal coffee and talk about what your journey as Tech Captain with us could look like.
Applying made easy!
Don't have a suitable CV or want to write a detailed letter of motivation? Just send us a quick email to jobs@telecomsoftware.com and tell us in 2 sentences who you are and why you want to work for us.
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