Do you want to work in a sector that sets trends and lives and breathes fashion? Are you always thinking about your customers' wishes and want to be part of a dynamic team? Then start your career now at INDITEX, the world's largest fashion retailer! We think innovatively and offer you countless opportunities for personal and professional development! Seize your chance and become part of the INDITEX fashion world!
Here, customer satisfaction meets operational excellence, where the team's commitment transforms everyday interactions into memorable experiences, and where every decision contributes to the store's success.
Responsibilities
* Lead the customer experience strategy, analyze key performance indicators, identify opportunities, and make adjustments to ensure that every touchpoint reflects excellence.
* Guide the team, provide training, and set an example of service that sets the standard for customer‑centric behavior.
* By embodying the Energies method, inspire others to bring the same attention and energy to every interaction.
Qualifications
* Live and thrive on combining vision and action, organize teams, develop talent, and create an environment where customers and staff flourish.
* Oversee budgets, maintain product and image standards, and improve both space and processes while placing the customer journey at the heart of every decision.
Benefits
* Support, training, and opportunities for growth are available from day one.
* Opportunity to shape experiences, refine operational flow, and improve team capabilities through strategy, leadership, and innovative spirit.
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