Ready to take ownership of a high-performing web shop and marketplace ecosystem and turn customer journeys into measurable business success? Then this role is for you!
As eCommerce Manager with Marketplace Focus, you’ll own the end-to-end performance of our shop and marketplace channels. From shaping seamless frontend and backend experiences, translating business needs into technical concepts, and collaborating with IT and cross-functional teams to monitoring KPIs, optimizing digital sales performance, and ensuring excellent product data and content quality—you’ll drive engagement, revenue growth, and customer satisfaction, while actively shaping the future of our eCommerce strategy.
All the responsibilities we'll trust you with:
Shop & Feature Development
This area focuses on continuously developing and enhancing shop functionalities to improve user experience, product discoverability, and conversion rates. Responsibilities include translating business requirements into technical concepts, collaborating closely with IT on implementation, driving new feature ideation, and ensuring the seamless rollout of new shop capabilities.
Performance & Conversion Optimization
The focus here is on maintaining and optimizing digital sales channels and e-commerce processes. Tasks include identifying conversion levers and implementing improvements that increase customer engagement and partner performance. Continuous analysis of shop performance enables actionable measures to optimize the platform.
Content & Data Quality Management
This area ensures that products are presented accurately and attractively across the shop frontend, PIM, and marketplace systems. Responsibilities include coordinating with content-related departments to maintain consistent and precise data, managing article setup, ensuring master data quality, and overseeing digital product availability.
Analysis & Reporting
Analysis and reporting of KPIs and platform performance data form the basis for data-driven decisions. This includes operational monitoring such as error list evaluation, SLA tracking, and accuracy checks. Insights from these analyses are used to derive concrete measures for platform optimization.
Your areas of knowledge and expertise that matter most for this role:
* 3+ years of experience in e-commerce or digital product environments, ideally within retail, marketplace, or direct-to-consumer setups
* Hands-on experience with shop systems, feature development processes, and platform optimization, including improving user flows, conversion rates, and digital sales performance
* Solid understanding of digital sales flows, product content structures, KPI-driven decision-making, and the ability to translate complex business requirements into clear technical implications
* Strong ownership mentality with accountability for platform functionality, data quality, end-to-end processes, and continuous improvement initiatives
* Excellent analytical and communication skills, fluent in English (German is a plus), with the ability to provide clear, actionable guidance to cross-functional teams
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2.509 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary.
As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.
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