Your Role as Clinical Centre Manager – headspace Capalaba
The Clinical Centre Manager holds the key leadership position within the headspace Capalaba team, providing oversight to coordination and delivery of clinical services, and is responsible for the overall quality development and delivery of WMQ headspace services in Capalaba. The incumbent will lead development and ensure delivery of evidence-based and innovative mental health services of the highest quality.
The Clinical Centre Manager will, in partnership with the Senior Clinical Advisor, provide clinical support and guidance to all staff and Private Practitioners, ensuring staff are provided with adequate supervision. The Clinical Centre Manager will also provide operational management to the senior members of staff and provide oversight over their provision of line management to their team members.
Key Responsibilities
* Provide operational management to the headspace Capalaba centre, acting as a key link between WMQ, the Consortium, PHN and hNO and ensuring the service runs in accordance with headspace trademark license deed and contractual requirements.
* Lead ongoing improvement of headspace services, including clinical governance and practice documents and processes, and develop and implement new projects, partnerships and initiatives.
* Maintain high quality clinical skills through involvement in direct service delivery, including maintaining a small caseload of clients.
* Ensure the collection of relevant data to measure and report on deliverables and continuously improve and evaluate the service delivery processes at the centre.
* Ensure team and clinical review meetings occur regularly and documentation is completed appropriately.
* Manage resources and rosters in a flexible and an efficient manner to effectively manage workflow.
* Model and demonstrate constructive working relationships and information exchange, through collaboration with other key MHS leaders.
Contract
This position is a fixed‑term position until the 31/12/2026.
What We Offer
* Salary Packaging: As a not‑for‑profit employer, we offer generous salary packaging benefits that help maximise your take‑home pay. You can package up to $15,900 each year on everyday living expenses and up to $2,650 on meals and entertainment—reducing your taxable income and giving you more in your pocket.
* Wellbeing Support: Access to discounts on private health insurance and gym memberships, and free, confidential counselling through our employee assistance program.
* Career Advancement Opportunities: We provide ample career advancement opportunities at WMQ, offering diverse pathways for growth and professional development.
* Purpose‑led practice: Be part of a not‑for‑profit organisation that puts people, not profits, at the heart of care.
Qualifications
* Approved Tertiary Qualification in an Allied Health discipline including Social Work, Psychology, or Occupational Therapy with demonstrated management experience.
* Experience working in a leadership role in youth mental health services.
* Advanced level of clinical skills and demonstrated experience in a range of mental health service settings inclusive of Youth Mental Health.
* Experience in complex clinical triage, assessment and allocation of referrals.
* Experience in service development and maintaining continuous quality improvement.
* Proven ability in the leadership of multidisciplinary teams, including the provision of clinical supervision and the facilitation of clinical review and performance management processes.
* Highly developed verbal and written communication skills, and an excellent track record in building and maintaining effective working relationships with a range of stakeholders.
* Proof of COVID‑19 vaccination status (or as required by legislation and WMQ policy).
* Relevant probity checks required by legislation and WMQ Limited policy.
* Current Driver’s Licence and willingness to travel for work.
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