IT Quality & Change Manager (m/f/d)
Your Tasks
* Define, manage, and continuously improve IT QA/QM processes and guidelines; conduct regular quality assessments to identify compliance gaps
* Serve as the central point of contact for internal IT QA audits, coordinating audit activities and CAPA implementation and follow-up
* Collaborate in IT projects to embed quality and compliance, driving effective change management and timely completion of QMS actions
* Provide oversight of changes across all IT domains and own end-to-end change management for IT Operations
* Ensure training compliance by aligning required trainings to the respective roles and initiating training activities during system changes or the introduction of new systems
Your Profile
* Bachelor’s degree or higher (University, FH) in IT, Business, or related field with focus on Quality Management; experience in IT Quality Assurance and regulated environments is a desired
* Solid knowledge of compliance frameworks, audits, and CAPA management is desired
* Strong understanding of IT service and change management (e.g., ITIL, GxP)
* Ability to collaborate cross-functionally and embed quality and compliance into IT projects
* Excellent communication skills in English, both written and spoken, combined with a structured, analytical, and self-organized working style; German is a plus
Further information about MED-EL can be found here .