Job Description
We are seeking an experienced IT Site Leader to join our team in Sankt Valentin, Austria. This role is responsible for ensuring smooth IT operations on-site, leading support activities, and coordinating both on-site and remote interventions to resolve technical issues. The ideal candidate will have strong leadership skills, hands-on IT expertise, and the ability to effectively communicate in both German and English.
Key Responsibilities
* Serve as the primary IT point of contact for the site, managing daily IT operations and support.
* Provide Desk Side Support for troubleshooting and resolving software and hardware issues.
* Manage MAC Services (installation, relocation, addition, and modification of IT equipment and software).
* Oversee Initial Installations, including setup and configuration of new workstations.
* Deliver Remote Support to users when required.
* Perform Eyes & Hands Assistance to verify and troubleshoot electronic devices on-site.
* Coordinate with global IT teams and vendors for escalations and project implementations.
* Ensure compliance with IT policies, security standards, and best practices.
* Prepare and maintain IT documentation, reports, and site-level inventory.
Requirements
* Proven experience in IT support, site management, or IT leadership roles.
* Strong knowledge of hardware, software, networking, and workplace IT environments.
* Hands-on experience with installation, troubleshooting, and IT asset management.
* Excellent problem-solving and communication skills.
* Ability to work independently and coordinate with global teams.
* Fluency in German and English (spoken and written) is mandatory.
* Degree in Information Technology, Computer Science, or related field (preferred).
Job Types: Full-time, Contract
Contract length: 12 months
Application Question(s):
* Do you have valid work permit in Austria?
* Can you join us immediately?
Language:
* german (Required)
* english (Required)
Location:
* Sankt Valentin, NÖ (Required)
Work Location: In person