Business and Retail Development Project Manager
We are looking for a driven and experienced Business and Retail Development Project Manager to take ownership of business, retail development, and aftersales initiatives from concept through to completion. In this pivotal role, you will serve as the central link between internal teams, external partners, and our retail network ensuring seamless collaboration across all project phases while driving the commercial performance of the aftersales business. The role requires strong coordination, stakeholder management, hands‑on involvement, and a consistent focus on delivering high‑quality results and a world‑class customer ownership experience.
What you'll do
* Plan, execute, and deliver business and retail development projects end‑to‑end defining milestones, timelines, budgets, and quality standards
* Establish, expand, and manage a high‑performing retail and service partner network, including identifying, contracting, and onboarding new partners
* Act as the primary point of contact for all stakeholders and aftersales partners, facilitating meetings, reporting sessions, and presentations
* Deliver training programs and provide partners with the tools and processes needed to drive service quality and customer satisfaction
* Coordinate cross‑functional teams, ensuring clear task ownership and close collaboration across the sales company
* Design and implement initiatives that enhance retailer performance, customer retention, and aftersales profitability
* Track and leverage KPIs to support data‑driven decisions, while proactively identifying risks and developing mitigation strategies
What you should have
* University degree in Business Administration, Economics, Engineering, or equivalent technical/commercial qualification
* Minimum 5 years of experience in the automotive industry, ideally in project management, business development, after‑sales, or service‑oriented B2B sectors
* Strong business acumen with solid understanding of operator business, sales performance, and retailer/dealer KPIs
* Customer‑focused professional with excellent communication, interpersonal, and stakeholder management skills in dynamic international environments
* Proficiency in MS Office tools and ability to adapt in fast‑paced work settings
* Fluency in English and German is required
#J-18808-Ljbffr