Advisor Monitoring & Evaluation (M&E)
Unit: Global Insights – Research, Development, Advocacy (FSC)
Preferred location: Vienna (Austria), Skopje (North Macedonia), Dakar (Senegal), La Paz (Bolivia), Nairobi (Kenya), Faridabad (India), Amman (Jordan)
About us
SOS Children's Villages, founded in 1949, is the world's largest non-governmental organization focused on supporting children and young people without parental care, or at risk of losing it.
Child neglect, abuse and abandonment are everywhere. Families are at risk of separation. Locally led, we work in more than 130 countries and territories to strengthen families who are under pressure so they can stay together. When this is not in a child or young person's best interests, we provide quality care according to their unique needs.
Together with partners, donors, communities, children, young people and families, we enable children to grow up with the bonds they need to develop and become their strongest selves. We speak up for each child's rights and advocate for change so all children can grow up in a supportive environment.
Mission
The Global Insights Unit sets standards and processes for programme data, manages programme IT systems, and delivers global insights across the federation. By integrating data governance, systems management, analytics, and reporting, the unit ensures reliable, secure, consolidated data is available to member associations, governing bodies, and partners to support accountability, learning, and evidence-based decision-making.
The M&E Advisor provides strategic leadership for the global monitoring and evaluation framework of SOS Children’s Villages International. The role ensures that standards, tools, indicators, and processes are harmonized across the federation, maintaining high quality, ethical integrity, and alignment with organizational strategy and programme frameworks. It drives the generation and use of evidence at both global and national levels, supports the integration of M&E within digital systems and program IT tools, and strengthens the federation’s ability to measure impact. Additionally, the role leads and professionalizes the global M&E network, fostering peer learning and consistent practice across member associations.
Tasks and Responsibilities
* Global M&E Strategy, Framework, and Standards
o Lead the development, governance, and continuous improvement of SOS Children’s Villages’ global M&E framework, including global indicators, data collection & quality standards and evaluation guidance.
o Ensure the M&E framework aligns with organizational strategy, theory of change, minimum standards, and programme quality frameworks.
* Stakeholder Engagement and Accountability
o Manage diverse internal and external stakeholders, including governing bodies, member associations, donors, partners, and academic collaborators; align expectations on impact reporting and evidence needs.
o Promote and support compliance with global M&E standards, donor requirements, ethical data practices, and safeguarding guidelines across stakeholders.
* Capacity Building and Global Network
o Lead and facilitate the global network of M&E focal points, promoting peer learning and strengthening technical capacity across the federation.
o Design and deliver global webinars, training materials, and communities of practice; develop competency frameworks to advance MEAL professionalism.
* Evidence Generation and Learning
o Lead the generation of federation-wide evidence for key reporting processes, including external communications and reporting to governing bodies.
o Ensure that global insights, evaluation findings, and data are translated into actionable recommendations and used to inform strategic and program decision-making.
* Evaluation Oversight
o Coordinate multi-country or portfolio evaluations in collaboration with research teams, developing terms of reference, assuring methodological rigor, and ensuring timely dissemination of findings.
o Improve quality standards and processes for evaluations, research studies, and assessment tools.
* Cross-functional Collaboration
o Work closely with strategy, programme, research, advocacy, and communication teams to ensure an integrated, coherent approach to M&E.
Responsibilities to Uphold Safeguarding
As an employee of SOS Children’s Villages, you are responsible for helping to create and maintain a safe and protective environment for staff, children, young people, and adult programme participants. You are expected to:
* Commit to the Code of Conduct and reflect on the safeguarding implications of your work on an ongoing basis.
* Actively participate in team discussions to identify risks and share and apply preventive and mitigation measures and strategies.
* Integrate safeguarding principles into daily decisions and tasks.
* Report any safeguarding concerns promptly and in line with procedures.
* Promote values-based culture, accountability, and zero tolerance of harm.
Requirements
Position requires 5-8 years of experience:
* Minimum 5 years of relevant experience in coordinating M&E systems, frameworks or evaluation functions in complex organisational environments (e.g., humanitarian, development, public sector or international organisations).
* Minimum 3 years of experience managing or supporting complex M&E projects, including rollout of tools, methodologies, surveys and data collection systems.
* Experience in developing or applying M&E frameworks, indicators, and data collection approaches to support insights generation and data-driven decision making.
Technical Skills
Essential:
* Advanced: Expertise in monitoring, evaluation, accountability and learning methodologies (MEAL).
* Advanced: Knowledge of M&E framework design, indicator development, evaluation design, and learning systems.
* Intermediate: Experience in designing and implementing data collection approaches.
* Intermediate: Facilitation, training, and stakeholder engagement skills for capacity building.
* Intermediate: Ability to translate evidence into clear narratives and insights for reporting and decision-making.
* Intermediate: Knowledge of data interpretation and analysis.
Desired:
* Background in research methodologies (quantitative and qualitative).
* Experience with digital data collection/survey tools (e.g., KoboToolbox or equivalent).
* Familiarity with data visualization tools (Power BI, Tableau).
* Familiarity with data integration between data collection tools and reporting solutions.
Other Competencies and Soft Skills
* Strategic thinker able to connect M&E insights to organizational priorities.
* Strong communication skills for both technical and non-technical audiences.
* Strong leadership and influencing skills; ability to manage expectations and build trust with internal and external stakeholders.
* Strong interpersonal skills and high cultural sensitivity.
Ways of Working
* Global collaboration and communication – Working effectively across countries, cultures, and time zones by maintaining clear communication, transparency, and shared understanding within distributed teams.
* Cross-functional collaboration – Working closely with colleagues across different functions and areas of expertise to combine knowledge, solve problems collectively, and deliver meaningful outcomes aligned with the organisation’s mission.
* Effective collaboration within matrix structures – Constructively working within solid and dotted reporting lines by maintaining open communication, aligning priorities with both line and functional managers, and ensuring clarity on roles, responsibilities, and expectations to support coordinated delivery across teams.
* Flexibility and adaptability – Remaining responsive to evolving contexts and adjusting priorities, approaches, and ways of collaboration as projects, services, or organisational demands evolve.
* Ownership and accountability – Taking responsibility for advancing tasks and initiatives, proactively addressing obstacles, and ensuring commitments, decisions, and actions are carried through to completion, taking initiative within your scope of responsibility rather than waiting for direction.
* Strengthening member associations and their autonomy – Ensuring knowledge, tools, and lessons from projects and services are shared with member associations so they can learn from the work carried out and progressively strengthen their capacity and independence.
* Continuous feedback and transparency – Contributing to a culture where feedback and data are shared openly and constructively, enabling teams and stakeholders involved to reflect, learn, and continuously improve their work and impact.
What We Stand For
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, promoting its core values, and preventing and addressing child abuse and exploitation. The organization strongly condemns all forms of child abuse and exploitation, both within and outside of our organization, and always responds to any case of proven, alleged or attempted abuse within its sphere of influence according to its nature. Efforts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting, and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action.
SOS Children’s Villages is committed to creating and maintaining a safe working environment for staff, children and young people and the communities we serve. The organization prohibits harassment, exploitation and abuse by or of any employee, supervisor, manager, child, young people, community, contractor, applicant or other individual with whom employees come into contact under the nature of their work. All employees are expected to carry out their duties in accordance with the prevention and protection against Sexual Harassment, Exploitation and Abuse policy.
In addition, the organization applies a zero-tolerance policy regarding any fraud situation. The organization does not charge a fee at any stage of the recruitment process.
Successful candidates will have to submit a criminal record certificate, current within the last three years. In accordance with the organization’s child protection policy, these positions will be subject to criminal record checks.
How to Apply?
If you are interested in this position, please send your detailed application in English through ICISMs here: https://careers-sos-kd.icims.com/
Please note that applications will be reviewed and suitable candidates will be contacted for interviews on an ongoing basis. The position will remain open until filled.
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