Additional Information Job Number 25203051 Job Category Rooms & Guest Services Operations Location Four Points Flex by Sheraton Salzburg Messe, Münchner Bundesstrasse 114, Salzburg, Austria, Austria, 5020VIEW ON MAP (https://www.google.com/maps?q=Four%20Points%20Flex%20by%20Sheraton%20Salzburg%20Messe%2C%20M%C3%BCnchner%20Bundesstrasse%20114%2C%20Salzburg%2C%20Austria%2C%20Austria%2C%205020) Schedule Full Time Located Remotely? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Verkehrsburo Hotellerie GmbH. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, "Marriott"). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott. Coordination and supervision of smooth front desk operations Leadership and coordination of a 7-member Front Office team, including continuous staff development Friendly, courteous, and professional guest service Handling, processing, and effective resolution of guest complaints Active involvement in all Front Office areas Implementation and monitoring of brand guidelines and quality standards Proactive contribution to revenue growth Administrative and organizational tasks in both Front and Back Office Monitoring all reservations and managing accounts receivable Close cooperation with all hotel departments to enhance guest satisfaction Completed education in hospitality or tourism Ideally, previous experience as a Front Office Manager Very good IT skills, preferably with the hotel software Opera Enjoyment in working with people and supporting both team members and guests Strong guest- and service-oriented mindset High level of commitment with an independent and structured working style Positive attitude, strong communication skills, confident demeanor, and professionalism Strong team spirit and ability to work collaboratively Flexibility and the ability to react quickly and positively to different situations Excellent German and English skills; any additional language is an advantage For the position of Front Office Manager (m/f/d), the collective agreement minimum gross salary is 2,574 per month. We naturally reward relevant professional experience and qualifications with additional compensation and offer attractive salary development based on your performance _This company is an equal opportunity employer._ frnch1