We inspire our customers worldwide with our innovative products and services and create added value for people and environment. As a traditional medium-sized group of companies with over 300 colleagues at 6 locations in Germany and abroad, we are pushing our international growth and our transformation into a modern, value-oriented and people-oriented company with a flat hierarchy and culture of trust and short decision-making processes. Tasks Telephone and written support for new and existing customers Handling customer inquiries as well as preparing and following up on quotations Order management: entry, verification, and processing of orders Clarification of delivery and payment terms and preparation of order confirmations Close cooperation with the field sales team, including coordination of appointments and customer visits Support of the sales team with administrative and sales-related activities Coordination of projects and internal interfaces Maintenance of customer data and documentation in the CRM system Requirements Completed commercial training or a comparable qualification Initial professional experience in inside sales or a strong interest in sales Strong communication skills, a friendly manner, and enjoyment in working with people High level of motivation and commitment, with an independent and well-structured working style Confident use of MS Office and ideally experience with CRM systems Very good command of German and good English skills for international collaboration Team spirit and openness to taking on new tasks Benefits An opportunity to grow within a supportive and innovative team A competitive salary, aligned with industry standards Career progression opportunities for individuals with ambition and drive A challenging yet rewarding role in a globally recognized company If you are enthusiastic, technically minded, and ready to bring your expertise to a leading dosing pump manufacturer, we would love to hear from you. Join sera Technology AT and be part of a team that values precision, reliability, and exceptional customer service.