Freelance Community Manager DACH (f/m/d)
Join to apply for the Freelance Community Manager DACH (f/m/d) role at waterdrop
Freelance Community Manager DACH (f/m/d)
Join to apply for the Freelance Community Manager DACH (f/m/d) role at waterdrop
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Drink More Water, together we grow.
Here at waterdrop, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration solutions with our fruity little cubes – Microdrinks – that save up to 98% plastic compared to drinks in 500ml plastic bottles and help score one for the planet. Our centrally-located headquarters offers a vibrant environment, featuring an on-site restaurant and gym, not to mention the opportunity to connect with prospective colleagues from all over the world. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level –
* You will monitor and engage with followers daily, responding to comments and tags to foster a sense of community and brand loyalty
* You will implement effective community management strategies to handle questions, feedback, and user-generated content, ensuring a positive brand experience for followers
* You spearhead crisis communication on social media, ensuring timely and effective responses to mitigate brand challenges and maintain trust within our community
* You actively collect and analyze community feedback, translating it into actionable insights concerning our products and user experience
* You serve as a sparring partner, offering market knowledge, content suggestions and sentiment feedback to our Social Media Managers
Drink More Water, together we grow.
Here at waterdrop, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration solutions with our fruity little cubes – Microdrinks – that save up to 98% plastic compared to drinks in 500ml plastic bottles and help score one for the planet. Our centrally-located headquarters offers a vibrant environment, featuring an on-site restaurant and gym, not to mention the opportunity to connect with prospective colleagues from all over the world. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – with you!
Your Responsibilities At Waterdrop
* You will monitor and engage with followers daily, responding to comments and tags to foster a sense of community and brand loyalty
* You will implement effective community management strategies to handle questions, feedback, and user-generated content, ensuring a positive brand experience for followers
* You spearhead crisis communication on social media, ensuring timely and effective responses to mitigate brand challenges and maintain trust within our community
* You actively collect and analyze community feedback, translating it into actionable insights concerning our products and user experience
* You serve as a sparring partner, offering market knowledge, content suggestions and sentiment feedback to our Social Media Managers
Your Strengths And Qualifications
* You have native proficiency in German and fluency in English, with additional languages considered a strong advantage
* You have proven experience in community management and a strong understanding of communication on social media platforms
* You have a keen attention to detail and a deep affinity for language, a talent for wordplay, and good sense of humor
* You bring strong prioritization skills and a structured, strategic work ethic that thrives in a fast-paced, results-driven environment
Please note: Weekend coverage is required for this position.
What We Offer You
* A high-achieving, international community of waterdrop colleagues, located in a brand-new HQ in Vienna, Austria.
* Development opportunities in one of the fastest-growing e-commerce companies in Europe.
* MyClubs sports vouchers, to have a sporty balance.
* In-house fitness centre.
* In-house company doctor & Instahelp vouchers.
* In-house restaurant with subsidized healthy meals, for a break with your colleagues.
* Discount on your waterdrop purchases.
* Legendary summer and Christmas parties!
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business and enables us to solve important problems and deliver added value. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be.
Wanna Drop in? Send your application documents through our online application system. We are looking forward to reading from you soon!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing and Sales
* Industries
Food and Beverage Retail
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