Responsibilities
* Lead the technical design and implementation of the ServiceNow IRM module, ensuring adherence to best practices and organizational standards.
* Develop and maintain the overall architecture for IRM solutions, integrating with other ServiceNow modules and external third-party systems.
* Platform Customization Oversight
o Oversee customization and configuration of the ServiceNow platform to meet IRM requirements, including risk, compliance, and audit management.
* Stakeholder Collaboration
o Work closely with business stakeholders to gather requirements, provide technical input, and align IRM solutions with business objectives.
* Lead and mentor a team of developers in building custom applications, workflows, and reports within the ServiceNow platform.
* Testing and Quality Assurance
o Implement and enforce best practices for testing and QA to ensure solutions are robust, scalable, and maintainable.
* System Performance Monitoring
o Continuously monitor performance and usage metrics of the ServiceNow IRM environment, recommending enhancements where needed.
* End-User Training and Support
o Provide training sessions and technical support for end-users and administrators to maximize adoption and effective solution usage.
* Documentation Management
o Maintain comprehensive documentation of technical designs, configurations, and operational processes for compliance and knowledge sharing.
* Stay informed on ServiceNow releases and IRM developments, driving continuous improvement and innovation within the platform.
* Identify, assess, and mitigate technical risks related to the implementation and operation of IRM solutions.
* Regulatory Compliance Assurance
o Ensure that all ServiceNow IRM solutions meet relevant regulations, compliance standards, and organizational policies.
* Integration Enablement
o Design and manage integration strategies to connect IRM with broader ServiceNow modules and necessary third-party applications.
Requirements
* ServiceNow Implementation Experience
o At least 4+ years of proven hands-on experience in implementing, configuring, and supporting complex ServiceNow solutions across multiple projects.
* ServiceNow IRM Certification
o Possession of advanced ServiceNow CAD or CIS certification, specifically focused on the IRM module and its specialized capabilities.
* ITSM Knowledge
o Strong and proven understanding of IT Service Management processes, workflows, and industry best practices applied within ServiceNow
* GRC Expertise
o Advanced and practical knowledge of Governance, Risk, and Compliance frameworks, with proven application in enterprise ServiceNow solutions.
* IRM Module Experience
o Hands-on experience designing, configuring, and implementing ServiceNow IRM functionalities, including risk, compliance, and audit management.
* Capability to design, maintain, and optimize ServiceNow IRM solution architectures, ensuring scalability and cross-platform integration.
* Stakeholder Communication Skills
o Excellent ability to collaborate with business stakeholders, gather requirements, and translate them into effective technical solutions.
* Proven experience leading, coaching, and mentoring development teams in building workflows, reports, and custom ServiceNow applications.
* Testing and QA Practices
o Knowledge and experience in applying structured testing, validation, and quality assurance practices to ServiceNow development projects.
* Regulatory and Policy Awareness
o Thorough understanding of compliance regulations, data protection standards, and organizational policies related to IRM implementations.
* Strong commitment to staying updated on ServiceNow platform releases, new IRM trends, and best practices to drive ongoing innovation.
* English at C1 level is required, and proficiency in other European languages would be considered an additional advantage, though not mandatory.
What we offer
* B2B Contract
o Employment based on a B2B contract
* Stable and Dynamic International Firm
o Opportunity to work in a stable, dynamically developing international company.
* Engaging Projects and Latest IT
o Chance to participate in interesting projects and work with the latest information technologies.
* Competitive Rates
o Attractive remuneration rates offered
* Renowned International Projects
o Involvement in the most prestigious international project
* Multisport and Private Medical Care
o Multisport and Private Medical Care
Nice to have
* Ability to communicate in multiple European languages beyond English, which can support collaboration in international environments.
* Industry-Specific Knowledge
o Background knowledge in industries such as IT services, finance, or regulated sectors, strengthening alignment with business and compliance needs.
* Advanced Academic Credentials
o Holding additional academic qualifications, such as postgraduate certificates or research-focused degrees, in relevant technical or business domains
Work with us
Apply & join the team
Didn’t find anything for yourself? Send your CV to praca@seargin.com
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