Telecom Customer Service Specialist Role
This position offers a unique opportunity to become the primary point of contact for customer queries, providing exceptional support through various communication channels. As a German-speaking Customer Service Advisor, you will play a vital role in cultivating innovation and delivering superior customer service.
The key responsibilities of this role include:
* Serving as the main point of contact for customers, resolving network and other technical issues.
* Providing expert guidance and support to customers via phone, email, and chat.
To excel in this position, you should possess:
* Proficiency in German with a very good command of English (both spoken and written).
* Exceptional communication skills, enabling effective interaction with customers and colleagues.
* A problem-solving mentality and strong sense of ownership, driving resolutions and improvements.
* Technical knowledge and a willingness to learn, staying up-to-date with industry developments.
* A positive and team-oriented attitude, fostering collaboration and a supportive work environment.
In return for your expertise and dedication, you can expect:
* Full relocation support, including all costs from departure to settlement in Greece.
* A competitive salary package, designed to recognize your value and contributions.
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