ABOUT THE COMPANY Our client is an internationally renowned, innovation-driven pioneer in the field of medical technology. At its modern production and development site in the Arnoldstein (Carinthia) area, highly specialized technological devices are manufactured to set global standards and sustainably improve peoples quality of life worldwide. MAIN AREAS OF RESPONSIBILITY - STRATEGY, LEADERSHIP & CUSTOMER EXCELLENCE * Leadership & Executive Responsibility: As an active member of the local leadership team, you report directly to the Managing Director and the Site Manager. You take over the operational and strategic management of the entire Customer Care department, including full budget responsibility. * Process Optimization & Scaling: Continuously develop and increase the efficiency of Customer Service to ensure first-class customer satisfaction in an international B2B environment (exp