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Repossession Manager – Auto Finance | Gold Coast, QLD
We’re a fast-growing auto lender based on the Gold Coast, and we’re looking for a Repossession Manager to take charge of our asset recovery operations. If you’re sharp, driven, and know your way around risk and compliance, this is your chance to step into a key leadership role that makes a real impact.
This role reports directly to the Head of Operations.
About the Role
As the Repossession Manager, you’ll lead and manage all vehicle recovery activity across our portfolio. Working closely with our collections, legal, and compliance teams, you’ll coordinate with external agents, ensure legislative compliance, and protect the business’s asset position with professionalism and integrity.
Key Responsibilities
1. Own the end-to-end repossession process
2. Manage relationships with third-party agents, transporters, and auction partners
3. Ensure all recovery actions comply with relevant credit and repossession laws
4. Evaluate accounts for recovery suitability and recommend action
5. Monitor performance and cost-efficiency of recovery partners
6. Address escalated customer issues with empathy and assertiveness
7. Maintain accurate records, reporting regularly to the Head of Operations
About You
1. Proven experience in repossession, asset recovery, or collections (ideally in auto finance)
2. Sound knowledge of Australian credit and repossession laws
3. Strong communication, negotiation, and decision-making skills
4. Experience managing external vendors and internal workflows
5. High attention to detail and good judgement under pressure
6. Comfortable working with CRMs and asset management systems
Why Join Us?
1. High-impact role in a growing finance business
2. Direct reporting line to the Head of Operations
3. Supportive team culture with career growth opportunities
4. Modern Gold Coast office close to public transport, amenities and the beach
5. Be part of a company that values integrity, results, and innovation
Ready to take the wheel?
Apply now with your resume and a short cover letter explaining what makes you the right fit for the role.
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