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About the role
We are seeking a talented Client Service Manager (Senior Administration Officer) to join our team at MiQ Private Wealth in our Gold Coast office, Carrara, Queensland. In this full-time position, you will play a vital role in providing exceptional administrative and client support to our thriving organisation.
What you'll be doing
* Provide exceptional administrative support to our Financial Advisers and our wonderful clients
* Manage a diverse portfolio of client accounts and serve as the primary point of contact for all client enquiries and requests
* Coordinate and oversee the delivery of high-quality administrative services to clients, including scheduling, document management, and report preparation
* Assist with the planning and execution of client meetings, including the warm welcoming of clients upon arrival to our office
* Provide support to the management team and collaborate with colleagues to ensure seamless operations
* Continuously identify opportunities to enhance the client experience
What we're looking for
* Minimum 3 years of experience in a similar client service or senior administrative role, ideally within a professional services environment
* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
* Strong organisational and time management skills, with the ability to juggle multiple priorities and deadlines
* Proficient in the use of Microsoft Office suite and other administrative software
* Proficient in the use of XPlan is desirable
* A problem-solving mindset and a commitment to delivering exceptional customer service
* Most importantly, a positive, solution-focused, and helpful approach
What we offer
At MiQ Private Wealth, we are committed to providing a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits that prioritise your wellbeing and work-life balance.
About us
MiQ Private Wealth is a leading provider of professional administrative and support services to businesses of all sizes. With a strong focus on innovation and client satisfaction, we are dedicated to helping our clients achieve their goals and succeed in an ever-changing business landscape.
If you are excited by the prospect of joining our team and contributing to our continued success, we encourage you to apply now directly through seek. Please ensure you include a cover letter with your resume.
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