Skill Set: Network Engineer Level 1
Position: Dispatch
Contract: B2B/Freelance
Job Responsibilities
Deployment / In-Scope Configuration Items:
* Servers (Virtual & Physical)
* Storage & Backup Devices
* Server Appliances
* Hyper Converged Infrastructure (E.g. Nutanix, Cisco UCS)
* Tape Storage Units
* Power Distribution Units rated 3KVA and below.
* SAN Fabric Switches
* Network Switches
* KVM Units
* WAN Optimization Devices
* Firewalls
* Access Points
* Routers
* Physical Cabling
* Cable Management
* Cables which connect the device to itself, a peripheral, or a power/network port
Break-fix / Technical Tasks List:
* Power Cycling
* Conducting whole unit replacement
* Inserting/Removing Media
* Assist with fault diagnosis and investigation.
* Configuring Remote Access
* Basic Storage Array Configuration
* Replacing faulty cables
* Tape Management and Maintenance
* Rebooting routers, servers, storage devices or other equipment
* Providing loop-back cables in order to test circuits remotely.
* Re-seating or replacing components or cables.
* Cleaning fibers
* Identify/Analyze fiber issues by using OTDR/LSPM/VFL
* Installing loop backs
* Racking and de-racking and upgrade of any device installed.
Operations Tasks List:
* Updating and recording of activities in relevant IT Ticket Management System
* Coordinating and agreeing attendance time and date with key stakeholders
* Provide support either through phone, remote tools, or in person at onsite.
* Perform installation as needed either through physical or network medium.
* Coordinate actual activity date and timings including arrival and departure times.
* Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment.
* Labelling, Patching and Asset Tagging activities.
* Following specific task instructions and provision necessary reporting as necessary.
Technical Skills:
* Good general understanding of IT principles such as Networks, Hardware and Domains
* Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting, H&E support.
* Knowledge of server/client operations in a domain environment including Active Directory
* Understanding of current and legacy hardware Infrastructure platforms
* Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment's, Rack and Stack of the equipment/cable.
* Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure environment.
* Ability to identify Excellent the right defective spares and replace them with provided good spares as instructed and by physical observations.
* Knowledge of TCP/I P standards and networking
* Experience with Tape Management activities
* Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
* Familiarity with backup and recovery software and methodologies
Soft Skills:
* Able to communicate clearly and effectively both with Client and the Customer
* Logical and analytical approach to work
* Able to work unsupervised.
* Good timekeeper
* Intense focus on quality work
* Productive and Efficient
Academic Background:
* Bachelor of Engineering / Technology / Science or Equivalent Work Experience
Note: Freelancer is preferred.
Seniority level
* Associate
Employment type
* Contract
Job function
* Information Technology
* Staffing and Recruiting
#J-18808-Ljbffr