Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
1. Desired Experience:
2. Computer OS/Peripherals troubleshooting
3. Handling Different PC Operating Systems ( Windows 7/8 and 10)
4. Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
5. Basic knowledge of SOE and group policies
6. Printer support
7. Good knowledge of MS Office tools installation & troubleshooting
8. Excellent customer service and people skills
9. Field experience supporting a variety of technologies and services
10. Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
11. Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes:
12. Excellent End-user computing skills.
13. Good knowledge of Infrastructure support.
14. Strong analytical and problem-solving capabilities
15. Well-organized and extremely detail-oriented
16. Strong customer service ethic and excellent communication skills, both oral and written
17. Passionate about delivering quality no matter what you are doing
18. Can work both independently and in a collaborative team-oriented environment
19. A self-starter, motivated to push the limits and think outside of the box
20. Fondness for solutions that are simple, elegant, and effective
21. Ability to work with and maintain confidential information
22. Language Proficiency: German, English
In-depth knowledge of:
23. Windows OS (e.g. XP, Vista, Windows 7, 10)
24. Microsoft Office applications
25. PCLaptop hardware
26. PCLaptop peripherals, including printers
27. Mobile devices
Basic knowledge of:
28. Active Directory
29. Exchange
30. Apple OS
31. SCCM
IT Qualifications
At least two of the following:
32. PCLaptop OEM Maintenance Certification
33. CompTIA A+ Certification
34. Microsoft Certified IT Professional (MCITP) certification in the desktop area
35. Microsoft Office Specialist (MOS) Certification
Experience in a similar role
36. 3+ years of relevant experience.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @