This role is to be based in Baar, Switzerland.
We are the company that brings a smile to children's faces. Our mission is to put a smile on 8 billion faces and we are led by our purpose to provide carefree moments to children all around the world. With our iconic Capri-Sun brand, we aim to be the best tasting, sustainable, no.1 kids' drink.
We are the ideal employer for thirsty people, who think in solutions, enjoy shaping a love brand and want to grow with us.
As we continue to strengthen our global customer focus and accelerate profitable growth, we are establishing a new Key Account Director role for Global Accounts within Sales International. This role is critical to elevating our partnerships with major global customers - including Lidl, Aldi, Action, McDonald's and other strategic retail and foodservice partners, while driving new business development, shaping our e-commerce agenda, and ensuring consistent global execution.
For this newly created role, we are looking for a senior commercial leader with deep expertise in the beverage industry, proven capability managing complex international accounts, and the entrepreneurial drive to unlock new opportunities.
SCOPE OF THE ROLE
This role will be responsible for owning and developing Capri-Sun's relationships with selected global customers. The role will provide strategic leadership, commercial excellence and cross-functional coordination to ensure long-term profitable growth. This includes setting the global customer strategy, enabling strong local execution, driving joint business planning, and expanding our presence into new markets, channels, and digital platforms.
IMPACT OF THE ROLE
This position is pivotal in shaping Capri-Sun's next phase of growth. With our expanding global footprint, increasing customer expectations, and evolving digital landscape, the Key Account Director for Global Accounts will ensure we stay ahead of market needs while building sustainable, strategic partnerships.
RESPONSIBILITIES
Global Customer Leadership
Lead the strategic and operational management of global customers such as Lidl, Aldi, Action, McDonald's, and other assigned accounts
Develop and execute global customer strategies, including annual Joint Business Plans, pricing frameworks, and multi-market activation plans
Ensure alignment and collaboration across regions, clusters, and local markets to deliver consistent commercial standards and customer expectations
Business Growth & Commercial Excellence
Identify and capture new business via export customers, central customers, potential bottling partners across geographies
Drive volume, revenue, and profitability targets through disciplined analytics, forecasting, and negotiation excellence
Prepare and lead global negotiations, including tenders, long-term customer plans, and strategic partnerships
Shape Capri-Sun's commercial approach with global customers' e-commerce ecosystems (e.g., Lidl Online, Aldi Online, Amazon where applicable, Q-commerce partners)
Cross-functional Collaboration
Work closely with Supply Chain, Operations, Finance, R&D, and Marketing to enable seamless execution and customer satisfaction
Act as the central coordination point across markets to resolve customer issues quickly and proactively
Strategic Insights & Stakeholder Reporting
Monitor global market trends, customer strategies, competitive behaviours, and channel dynamics within the beverage industry
Provide regular updates to the Executive Committee and regional leadership on account performance, opportunities, and risks
Champion customer-centric thinking across the organization
PROFILE
Required Experience / Skills
12+ years of senior commercial experience in the beverage industry (non-alcoholic preferred).
Proven track record in managing large, complex global or international customers
Demonstrated success in opening new business opportunities and expanding distribution
Experience working in multinational environments as a hands-on leader
Strong negotiation, analytical, and relationship-building skills
People management experience is highly preferred
Fluency in English. German, Spanish or French is an advantage
Based within commutable distance from Baar or EU citizen willing to relocate to Switzerland
Preferred Experience / Skills
Exposure to both retail and foodservice channels
Good understanding of e-commerce business models, digital retailing, and online category management
Ability to travel internationally as required
Competencies & Personal Attributes
Entrepreneurial mindset with strong drive for results
Strategic thinker with ability to simplify and translate strategy into action
Collaborative leader who can build alignment across markets and functions
Customer-centric with deep commercial acumen and negotiation skills
Data-driven and digitally savvy - skilled in assessing market and channel performance
Resilient and adaptable - comfortable operating in fast-changing environments
WHAT YOU CAN EXPECT
A commitment to our sustainability: our ambition is to be the most sustainable kids drink in the world
Working for the biggest kids drink brand worldwide, being available in 120 markets
A fast paced company, with an excellent leadership team and high growth ambitions
Flat hierarchies and lots of opportunity to take leadership
Strong in-house learning and development opportunities including leadership trainings
A fast recruitment process with maximum 4 interview rounds
We are THIRSTY TO GROW Join us now.